1.Introduction
This is the manual for the integration between Bol.com and Billit.
This integration ensures that orders from the Bol.com webshop are automatically processed to invoices in Billit. Because the orders enter the webshop owner's accounting system directly, it saves time on financial administration.
Please pay special attention to the following
- This integration is a financial integration. It is not a logistics integration. It is not suitable for updating customers in Billit, printing packing slips, or synchronizing products/inventory.
- This integration does not replace the work of an accountant. It saves time because you no longer have to retype documents. The accountant is still needed for advice, expertise, and control.
- The integration uses the default VAT percentage as configured in the Configuration tab of the dashboard. The integration is therefore not suitable for selling both 21% and 9% on Bol.com.
Tip: Other customers using this integration found the tips in the FAQ for Bol.com and in the FAQ for Billit.
Install integration
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
There is a trial period of 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
There is a trial period of 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.
Cancel integration
At the end of the trial or subscription period, the integration will not be automatically renewed. You will receive an offer for a one-year subscription or renewal by email at the end of this period. You can confirm the renewal by using the payment link in that email. Do you want to terminate the integration in the meantime? This is possible via the dashboard https://uwkoppeling.webwinkelfacturen.nl, Configuration tab > Cancel integration. The integration will then be cancelled immediately. Please note: After cancellation, the dashboard is no longer accessible.
Are you switching to another web shop/accounting system and do you want to re-establish a connection? In this faq we explain how to do this.
We advise you to revoke the consumer ID and secret within your Bol.com environment upon uninstallation of the integration.
At the end of the trial or subscription period, the integration will not be automatically renewed. You will receive an offer for a one-year subscription or renewal by email at the end of this period. You can confirm the renewal by using the payment link in that email. Do you want to terminate the integration in the meantime? This is possible via the dashboard https://uwkoppeling.webwinkelfacturen.nl, Configuration tab > Cancel integration. The integration will then be cancelled immediately. Please note: After cancellation, the dashboard is no longer accessible.
Are you switching to another web shop/accounting system and do you want to re-establish a connection? In this faq we explain how to do this.
We advise you to revoke the consumer ID and secret within your Bol.com environment upon uninstallation of the integration.
2.How the integration works
An order from the Bol.com webshop is processed to an Billit invoice. It is possible to ensure that the Billit invoices refer to a product in Billit. We call this posting to products. This can be requested via webcare@webwinkelfacturen.nl.
New orders from your webshop are retrieved at least once per hour. Orders are retrieved from the shipping list at Bol.com, not from the Open orders list. An order is only processed once all products in that order have been shipped. Outstanding orders are updated during the night.
Returns are not processed automatically. If you want to process returns, send us an email .
Read more How the integration works .... Read less How the integration works ....
New orders from your webshop are retrieved at least once per hour. Orders are retrieved from the shipping list at Bol.com, not from the Open orders list. An order is only processed once all products in that order have been shipped. Outstanding orders are updated during the night.
Returns are not processed automatically. If you want to process returns, send us an email .
Read more How the integration works .... Read less How the integration works ....
Pre-check orders
At the start of processing an order, we perform a number of checks on the Bol.com order:
At the start of processing an order, we perform a number of checks on the Bol.com order:
- It is checked whether the total of the Bol.com order is equal to the sum of the amounts in the order lines plus the shipping cost amount.
- It is checked whether the order has not already been processed.
Processing orders
Upon a successful check, the Billit invoice is created and processed to Billit. The debtor data is placed in the Billit invoice. Billit itself checks if the debtor is already present. One can choose to also add the products from the order. This option can be requested from us.
Upon a successful check, the Billit invoice is created and processed to Billit. The debtor data is placed in the Billit invoice. Billit itself checks if the debtor is already present. One can choose to also add the products from the order. This option can be requested from us.
Post-check
After the order has been forwarded and a success message from Billit has been received, the order is marked as handled. The Bol.com order appears at the Reporting tab on the dashboard.
If Billit returns an error while processing the order, the order appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the order with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the orders can be processed again with the blue Process button.
Data
Information about the data that is processed can be found in the section Day-to-day: To Billit later in the manual.
After the order has been forwarded and a success message from Billit has been received, the order is marked as handled. The Bol.com order appears at the Reporting tab on the dashboard.
If Billit returns an error while processing the order, the order appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the order with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the orders can be processed again with the blue Process button.
Data
Information about the data that is processed can be found in the section Day-to-day: To Billit later in the manual.
3.Required: Bol.com keys
You create the integration with your Bol.com platform using two keys: a client ID and a secret. You can create these keys within your Bol.com account.
Bol.com itself has a description with pictures on how to create the keys: https://api.bol.com/retailer/public/Retailer-API/credentials_for_retailer_api.html
4.Installation
After installation, check using this FAQ, whether the integration works.
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
Read more Installation .... Read less Installation ....
Read more Installation .... Read less Installation ....
Before the integration can be used, the terms and conditions must first be accepted. The terms and conditions are based on the general ICT Terms and Conditions (industry organization) and the general GDPR guidelines. 
Bol.com authentication:
Authentication with your Bol.com account is done via the Client id and Client secret that you determined in a previous section. Click the red Connect button next to Bol.com and enter the Client id and Client secret in the popup window.
Authentication with your Bol.com account is done via the Client id and Client secret that you determined in a previous section. Click the red Connect button next to Bol.com and enter the Client id and Client secret in the popup window.
Authentication Billit
The authentication with Billit runs via OAuth. Make sure you are logged out of Billit before starting the connection. You now click on the red Connect button. A login screen for your Billit account will automatically appear. When you log in, you will get a screen asking if you allow the connection. If you confirm this, the connection with Billit is established.
If you want to re-establish the connection at a later moment, you can always do so by clicking the Connect button.
Invoice layout Billit
It is possible to link an invoice layout to the invoice in Billit. At this moment, the templateID of the layout must be entered. At a later stage, the integration will show a list of available invoice layouts. This functionality is under development.
Payment status Billit
It is possible to provide the payment status to Billit invoices. The options are always set to paid, never set to paid, or set to paid depending on the status in the webshop. If you choose the last option, it concerns the payment status at the time of processing. If the payment status in the webshop changes at a later moment, the invoice in Billit will not be updated.
Configure VAT rates and general ledger accounts
When processing to the Billit accounting system, the VAT percentages are transferred directly. Therefore, there is no possibility to post to separate VAT codes or ledger accounts.
When processing to the Billit accounting system, the VAT percentages are transferred directly. Therefore, there is no possibility to post to separate VAT codes or ledger accounts.
5.Day-to-day: From Bol.com
This section explains how the integration retrieves orders from the Bol.com account.
Processing schedule: The integration retrieves orders every hour from the Bol.com shipping list. This means that if orders are still in the open order list of Bol.com (or partially), the orders are not yet processed. The integration can go back up to 3 months in time to retrieve orders. After three months, the orders disappear from the shipping list and the integration can no longer retrieve them.
Once an order has been processed, it cannot be processed again. An order that is modified in Bol after it has been processed will not be adjusted in Billit.
Once an order has been processed, it cannot be processed again. An order that is modified in Bol after it has been processed will not be adjusted in Billit.
Returns
If you want the integration to process returns in addition to orders, please contact us. We will then enable the returns option. To process returns, the integration retrieves the order for which the return was created. This order is used to determine the return.
Please note: The integration only processes a return if the integration has previously processed the order to which the return relates. For more information see the FAQ.
If you want the integration to process returns in addition to orders, please contact us. We will then enable the returns option. To process returns, the integration retrieves the order for which the return was created. This order is used to determine the return.
Please note: The integration only processes a return if the integration has previously processed the order to which the return relates. For more information see the FAQ.
Field-level specification orders
Specification Bol.com order. +-
| Name field | Values from Bol.com order |
| Order-identifier | [orderId] |
| Order number | [orderId] on request we can set a prefix here |
| Order and booking date | The date from [orderPlacedDateTime] |
| Total incl | Sum of amounts incl. VAT in the order lines |
| Total excl | Sum of amounts excl. VAT in the order lines |
Specification Bol.com order lines. +-
| Name field | Values from Bol.com order |
| VAT percentage | dummy value that is determined later based on the default VAT percentage in the settings or - if applicable - the product in Billit |
| Name product | [product][title] |
| SKU | This is not filled in. Some merchants would like to have the field [offerReference] filled in here. This is not possible because not all Bol.com merchants use the field [offerReference] for the product SKU. |
| Barcode | [product][ean] |
| Amount | [quantity] |
| Unit price excl. VAT | Is not filled in because this amount is not yet known |
| Unit price incl. VAT | [unitPrice] |
| Line price incl. VAT | [unitPrice] * [quantity] |
| Accounts and VAT codes from Billit | Dummy values, these are only determined when creating the invoice in Billit. |
Specification Bol.com customer. +-
| Name field | Values from Bol.com order |
| If only the shipping address is in the order, the billing address becomes the same as the shipping address | |
| First name | [billingDetails][firstName] |
| Last name | [billingDetails][lastName] |
| Company | [billingDetails][company] |
| Chamber of Commerce number | [billingDetails][kvkNumber] |
| Address line 1 | [billingDetails][streetName] |
| Address line 2 | [billingDetails][extraAddressInformation] |
| House number | [billingDetails][houseNumber] [billingDetails][houseNumberExtension] |
| Zip code | [billingDetails][zipCode] |
| City | [billingDetails][city] |
| Country | [billingdetails][countryCode] |
| Shipping address | Same as for the billing address, but now with [shipmentDetails] instead of [billingDetails] |
| VAT number | [billingDetails][vatNumber] |
| Emailaddress | [billingDetails][email] |
Specification Bol.com return. +-
| Name field | Values from Bol.com return |
| The return lines are not stored separately in Bol.com. Therefore, both the return and the associated order are used to read the return. | |
| Order ID | Identifier from the order |
| Order number | Number from the order |
| Return ID | [returnId] |
| Return date | [registrationDateTime] if present, otherwise the order date |
| Customer data | The customer data from the order |
| Return lines |
The return line is determined based on the line itself and the associated order line
|
6.Day-to-day: To Billit
Below is the creation of new Billit invoices elaborated at field level. It is possible to post to products in the Billit invoice. We then include the Billit product ID in the invoice. You can request this via webcare@webwinkelfacturen.nl stating your license key.
Field-level specification Billit
Creating invoices
When creating invoices, the customer information is placed in the invoice. Therefore, no separate customer is created. Billit handles the matching of the debtor data with already existing debtors in Billit itself.
Create debtor
When processing customer information, all data is provided in the sales transaction and Billit will process it further.
When processing customer information, all data is provided in the sales transaction and Billit will process it further.
Create products
Products are only created if this is configured in your contract. The integration first checks whether the products from the order already exist in Billit. If not, the integration adds the missing products. The rules for matching products between Bol.com and Billit can be found in this FAQ read here.
Regarding VAT, the integration follows the VAT percentage in the order.
Automatically sending invoices
The integration creates the invoice in Billit, but will not automatically send the invoice to the debtor. It is possible to set an invoice layout. This can be done via the dashboard https://uwkoppeling.webwinkelfacturen.nl, tab Configuration.
The integration creates the invoice in Billit, but will not automatically send the invoice to the debtor. It is possible to set an invoice layout. This can be done via the dashboard https://uwkoppeling.webwinkelfacturen.nl, tab Configuration.
Field-level specification Billit
Field-level specification of the Billit invoice. +-
| Name | Example | Note |
| OrderDate | 2022-12-02T20:23:29+01:00 | order date |
| ExpiryDate | 2022-12-16T20:23:29 | order date + 14 days - the 14 days is not adjustable. |
| OrderType | Invoice | Type, in case of negative order Credit invoice. |
| OrderTitle | 1050 | Order number, upon request order or invoice number |
| OrderDirection | Income | |
| TotalExcl | 97.98 | Quantity * unit prices excl. VAT |
| TotalIncl | 103.85 | Quantity * unit prices incl. VAT |
| TotalVat | 5.87 | VAT |
| PaymentReference | 1050 | Order number |
| Created | 2023-01-20 | current date |
| Invoice lines | ||
| Quantity | 2 | Amount |
| Description | Monthly settings check | Description |
| VATPercentage | 6.00 | VAT percentage |
| UnitPriceExcl | 20.7075 | Unit prices excl. VAT |
| UnitPriceIncl | 21.9500 | Unit prices incl. VAT |
| TotalExcl | 41.4151 | Quantity * unit prices excl. VAT |
| TotalIncl | 43.9000 | Quantity * unit prices incl. VAT |
| TotalVAT | 2.4849 | VAT |
| Currency | EUR | Is not processed |
| InclLeading | true | Including VAT leading, this is not adjustable. |
| Product-id | Product identifier from Billit | Only if configured that products should be processed. |
| Customer | ||
| First name | Sophie | |
| Last name | Fischer | |
| Address | Stationstraat | |
| House number | 12 | |
| Postal code | 1000AA | |
| City | Amsterdam | |
| CountryCode | NL | |
| info@sponiza.nl | ||
| Phone number | 31623138822 | |
| Name | Sophie Fischer | Company name if present, otherwise first and last name. |
| Invoice shipping address - please note, the shipping address is an additional address for the customer in Billit | ||
| Address type | DeliveryAddress | |
| Name | Marietje Geuze | |
| Address | Heesterstraat | |
| House number | 1 | |
| Postal code | 3512KL | |
| City | Utrecht | |
| CountryCode | NL | |
| Paid | 1 | |
Field-level specification of the Billit product. +-
| Name | Example | Note |
| Reference | [Reference] | The reference of the product in Billit. This reference is available after we have retrieved or potentially added the product. |
| Description | [Description] | |
| Price excl. VAT | [unitpriceExcl] | |
| Product VAT | [VAT] | |
| Amount incl. VAT | [unitpriceIncl] | |
| Created | Current date | |
| Last modified | Current date |
7.Support
Explanation tabs dashboard
On the Dashboard >> Report you can see which orders from your Bol.com webshop, and when, have been transferred to Billit.At Dashboard >> Errors you can see which orders have not been processed. Via the blue Process button you can (re)submit the order. Via the red Report problem button you can create a ticket with us.
At Dashboard >> Open the orders are listed that have not yet been processed because they do not yet have the correct status in the webshop. Every night jobs run to review the status again and still process the order.
At Dashboard >> Configuration you will find the settings of your integration. You can adjust settings there.
At Dashboard >> Profile invoices are available for download. You can also specify an additional email address here for sending emails and stop the integration.
What if orders are missing in Billit
If orders are missing in Billit we recommend following the steps below:- Log in to the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The username and password are included in the registration email.
- Go to the Errors tab and check if order is there. You may need to adjust the search period if the
order is from a previous month. If you find order in this overview:
- Check the error code and verify whether you can resolve it yourself.
- If yes resolve the issue and click the blue Process button to resubmit the order.
- If not use the red Report problem button to create a ticket with us.
- Note if there are multiple errors, please create only 1 or 2 tickets. We will automatically see the other issues.
- Go to the Report tab and see if order is listed there. If so, you'll often see an identifier for Billit (in the purple section of the overview) that you can use to search for order.
- Go to the Open tab and check if order is there.
- If you cannot resolve the issue, you can always create a ticket via the green Ask us button.
We have an extensive FAQ-section on the website. Pay particular attention to these sections: https://faq.webwinkelfacturen.nl/category/4/bolcom.html and https://faq.webwinkelfacturen.nl/category/46/billit.html.
Would you prefer that we perform the installation of the integration for you? That is possible. Send an email to webcare@webwinkelfacturen.nl with the request. For an installation, we charge € 39.50 excl. VAT. For installations, we require access to the webshop and the accounting system.
We can perform migrations for orders that took place in the past. The request procedure and method are described in this general faq. For BOL.com migrations, there are a number of restrictions, described in this faq. For migrations we charge €67.50 excl. VAT per 1000 orders.