1.Introduction
This is the manual for the integration between Bol.com and Eenvoudigfactureren.
This integration ensures that orders from the Bol.com webshop are automatically processed to invoices in Eenvoudigfactureren. Because the orders enter the webshop owner's accounting system directly, it saves time on financial administration.
Please pay special attention to the following
- This integration is a financial integration. It is not a logistics integration. It is not suitable for updating customers in Eenvoudigfactureren, printing packing slips, or synchronizing products/inventory.
- This integration does not replace the work of an accountant. It saves time because you no longer have to retype documents. The accountant is still needed for advice, expertise, and control.
- The integration uses the default VAT percentage as configured in the Configuration tab of the dashboard. The integration is therefore not suitable for selling both 21% and 9% on Bol.com.
Tip: Other customers using this integration found the tips in the FAQ for Bol.com and in the FAQ for Eenvoudigfactureren.
Install integration
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
There is a trial period of 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
There is a trial period of 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.
Cancel integration
At the end of the trial or subscription period, the integration will not be automatically renewed. You will receive an offer for a one-year subscription or renewal by email at the end of this period. You can confirm the renewal by using the payment link in that email. Do you want to terminate the integration in the meantime? This is possible via the dashboard https://uwkoppeling.webwinkelfacturen.nl, Configuration tab > Cancel integration. The integration will then be cancelled immediately. Please note: After cancellation, the dashboard is no longer accessible.
Are you switching to another web shop/accounting system and do you want to re-establish a connection? In this faq we explain how to do this.
We advise you to revoke the consumer ID and secret within your Bol.com environment upon uninstallation of the integration.
At the end of the trial or subscription period, the integration will not be automatically renewed. You will receive an offer for a one-year subscription or renewal by email at the end of this period. You can confirm the renewal by using the payment link in that email. Do you want to terminate the integration in the meantime? This is possible via the dashboard https://uwkoppeling.webwinkelfacturen.nl, Configuration tab > Cancel integration. The integration will then be cancelled immediately. Please note: After cancellation, the dashboard is no longer accessible.
Are you switching to another web shop/accounting system and do you want to re-establish a connection? In this faq we explain how to do this.
We advise you to revoke the consumer ID and secret within your Bol.com environment upon uninstallation of the integration.
2.How the integration works
A order from the Bol.com webshop is processed to a Eenvoudigfactureren invoice.
New orders from your webshop are retrieved at least once per hour. Orders are retrieved from the shipping list at Bol.com, not from the Open orders list. An order is only processed once all products in that order have been shipped. Outstanding orders are updated during the night.
Returns are not processed automatically. If you want to process returns, send us an email .
Read more How the integration works .... Read less How the integration works ....
New orders from your webshop are retrieved at least once per hour. Orders are retrieved from the shipping list at Bol.com, not from the Open orders list. An order is only processed once all products in that order have been shipped. Outstanding orders are updated during the night.
Returns are not processed automatically. If you want to process returns, send us an email .
Read more How the integration works .... Read less How the integration works ....
Pre-check orders
At the start of processing an order, we perform a number of checks on the Bol.com order:
At the start of processing an order, we perform a number of checks on the Bol.com order:
- It is checked whether the total of the Bol.com order is equal to the sum of the amounts in the order lines plus the shipping cost amount.
- It is checked whether the order has not already been processed.
Processing orders
Upon a successful check, the Eenvoudigfactureren invoice is created and processed to Eenvoudigfactureren. The debtor details are placed in the Eenvoudigfactureren invoice. Eenvoudigfactureren itself checks if the debtor is already present.
Upon a successful check, the Eenvoudigfactureren invoice is created and processed to Eenvoudigfactureren. The debtor details are placed in the Eenvoudigfactureren invoice. Eenvoudigfactureren itself checks if the debtor is already present.
Post-check
After the order has been forwarded and a success message from Eenvoudigfactureren has been received, the order is marked as handled. The Bol.com order appears at the Reporting tab on the dashboard.
If Eenvoudigfactureren returns an error while processing the order, the order appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the order with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the orders can be processed again with the blue Process button.
Data
Information about the data that is processed can be found in the section Day-to-day: To Eenvoudigfactureren later in the manual.
After the order has been forwarded and a success message from Eenvoudigfactureren has been received, the order is marked as handled. The Bol.com order appears at the Reporting tab on the dashboard.
If Eenvoudigfactureren returns an error while processing the order, the order appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the order with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the orders can be processed again with the blue Process button.
Data
Information about the data that is processed can be found in the section Day-to-day: To Eenvoudigfactureren later in the manual.
3.Required: Bol.com keys
You create the integration with your Bol.com platform using two keys: a client ID and a secret. You can create these keys within your Bol.com account.
Bol.com itself has a description with pictures on how to create the keys: https://api.bol.com/retailer/public/Retailer-API/credentials_for_retailer_api.html
4.Required: EenvoudigFactureren
To establish the connection with EenvoudigFactureren for the integration, you need to do the following:
Read more Required EenvoudigFactureren ....
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- Log in to EenvoudigFactureren
- Go to Profile (top right) > Access Management
- Click on add API key
- In terms of management, you can select either All or a limited set. With a limited set, the integration requires access to Invoices, Customers, Items, and Layouts.
- Make a copy of the generated API key. You will need this key in the next Installation section.
5.Installation
After installation, check using this FAQ, whether the integration works.
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
Read more Installation .... Read less Installation ....
Read more Installation .... Read less Installation ....
Before the integration can be used, the terms and conditions must first be accepted. The terms and conditions are based on the general ICT Terms and Conditions (industry organization) and the general GDPR guidelines. 
Bol.com authentication:
Authentication with your Bol.com account is done via the Client id and Client secret that you determined in a previous section. Click the red Connect button next to Bol.com and enter the Client id and Client secret in the popup window.
Authentication with your Bol.com account is done via the Client id and Client secret that you determined in a previous section. Click the red Connect button next to Bol.com and enter the Client id and Client secret in the popup window.
Authentication Eenvoudigfactureren
Authentication with Eenvoudigfactureren is done via the token you created in the previous section. You click the red Connect button next to the Eenvoudigfactureren Connection. A popup will automatically appear where you can enter the token.
If you wish to re-establish the connection at a later time, you can always do so by clicking the ReConnect button.
Configure VAT rates and general ledger accounts
When processing to the Eenvoudigfactureren accounting system, the VAT percentages are transferred directly. Therefore, there is no possibility to post to separate VAT codes or ledger accounts.
When processing to the Eenvoudigfactureren accounting system, the VAT percentages are transferred directly. Therefore, there is no possibility to post to separate VAT codes or ledger accounts.
6.Day-to-day: From Bol.com
This section explains how the integration retrieves orders from the Bol.com account.
Processing schedule: The integration retrieves orders every hour from the Bol.com shipping list. This means that if orders are still in the open order list of Bol.com (or partially), the orders are not yet processed. The integration can go back up to 3 months in time to retrieve orders. After three months, the orders disappear from the shipping list and the integration can no longer retrieve them.
Once an order has been processed, it cannot be processed again. An order that is modified in Bol after it has been processed will not be adjusted in Eenvoudigfactureren.
Once an order has been processed, it cannot be processed again. An order that is modified in Bol after it has been processed will not be adjusted in Eenvoudigfactureren.
Returns
If you want the integration to process returns in addition to orders, please contact us. We will then enable the returns option. To process returns, the integration retrieves the order for which the return was created. This order is used to determine the return.
Please note: The integration only processes a return if the integration has previously processed the order to which the return relates. For more information see the FAQ.
If you want the integration to process returns in addition to orders, please contact us. We will then enable the returns option. To process returns, the integration retrieves the order for which the return was created. This order is used to determine the return.
Please note: The integration only processes a return if the integration has previously processed the order to which the return relates. For more information see the FAQ.
Field-level specification orders
Specification Bol.com order. +-
| Name field | Values from Bol.com order |
| Order-identifier | [orderId] |
| Order number | [orderId] on request we can set a prefix here |
| Order and booking date | The date from [orderPlacedDateTime] |
| Total incl | Sum of amounts incl. VAT in the order lines |
| Total excl | Sum of amounts excl. VAT in the order lines |
Specification Bol.com order lines. +-
| Name field | Values from Bol.com order |
| VAT percentage | dummy value that is determined later based on the default VAT percentage in the settings or - if applicable - the product in Eenvoudigfactureren |
| Name product | [product][title] |
| SKU | This is not filled in. Some merchants would like to have the field [offerReference] filled in here. This is not possible because not all Bol.com merchants use the field [offerReference] for the product SKU. |
| Barcode | [product][ean] |
| Amount | [quantity] |
| Unit price excl. VAT | Is not filled in because this amount is not yet known |
| Unit price incl. VAT | [unitPrice] |
| Line price incl. VAT | [unitPrice] * [quantity] |
| Accounts and VAT codes from Eenvoudigfactureren | Dummy values, these are only determined when creating the invoice in Eenvoudigfactureren. |
Specification Bol.com customer. +-
| Name field | Values from Bol.com order |
| If only the shipping address is in the order, the billing address becomes the same as the shipping address | |
| First name | [billingDetails][firstName] |
| Last name | [billingDetails][lastName] |
| Company | [billingDetails][company] |
| Chamber of Commerce number | [billingDetails][kvkNumber] |
| Address line 1 | [billingDetails][streetName] |
| Address line 2 | [billingDetails][extraAddressInformation] |
| House number | [billingDetails][houseNumber] [billingDetails][houseNumberExtension] |
| Zip code | [billingDetails][zipCode] |
| City | [billingDetails][city] |
| Country | [billingdetails][countryCode] |
| Shipping address | Same as for the billing address, but now with [shipmentDetails] instead of [billingDetails] |
| VAT number | [billingDetails][vatNumber] |
| Emailaddress | [billingDetails][email] |
Specification Bol.com return. +-
| Name field | Values from Bol.com return |
| The return lines are not stored separately in Bol.com. Therefore, both the return and the associated order are used to read the return. | |
| Order ID | Identifier from the order |
| Order number | Number from the order |
| Return ID | [returnId] |
| Return date | [registrationDateTime] if present, otherwise the order date |
| Customer data | The customer data from the order |
| Return lines |
The return line is determined based on the line itself and the associated order line
|
7.Day-to-day: To Eenvoudigfactureren
Below is the creation of new Eenvoudigfactureren invoices specified at field level.
Creating invoices
When creating invoices, an invoice is created by default with the amounts incl. VAT and the order number in the reference field. The invoice number is empty by default, so that the invoice number is determined within Eenvoudigfactureren. We recommend this method.
However, it is possible to process the amounts excl. VAT. In some situations, there are also possibilities to add an order or invoice number to the reference and fill in the invoice number of Eenvoudigfactureren.
Create debtor
When processing customer information, it is first checked whether the customer has been processed before. If so, this Eenvoudigfactureren debtor is used as the debtor for the Eenvoudigfactureren transaction. If the customer is not yet known, they are added to Eenvoudigfactureren. Matching is based on email address. Please note: The integration only creates debtors. The integration does not modify debtors.
When processing customer information, it is first checked whether the customer has been processed before. If so, this Eenvoudigfactureren debtor is used as the debtor for the Eenvoudigfactureren transaction. If the customer is not yet known, they are added to Eenvoudigfactureren. Matching is based on email address. Please note: The integration only creates debtors. The integration does not modify debtors.
It is currently not possible to post to products.
Automatically sending invoices
The integration creates the invoice in Eenvoudigfactureren, but will not automatically send the invoice to the debtor. This is possible and can be requested by sending us an email stating the license key.
The integration creates the invoice in Eenvoudigfactureren, but will not automatically send the invoice to the debtor. This is possible and can be requested by sending us an email stating the license key.
Field-level specification Eenvoudigfactureren
Field-level specification of the Eenvoudigfactureren invoice. +-
| Name | Example | Note |
| Customer identifier | 1234567 | Customer identifier within Eenvoudigfactureren |
| Invoice number | Empty by default | Can be filled with order number upon request |
| Payment period | 14 | Not adjustable |
| Reference | order number | Adjustable |
| Date | 2024-05-23 | Sales date - please note, this is the order date in Bol.com |
| Amounts incl. VAT | yes | Upon request, amounts excl. VAT can be processed |
| Invoice lines | ||
| Product name | Bicycle | As on the line in the sale |
| VAT percentage | 21 | Depending on the VAT percentage in the sales line |
| Amount | 2 | |
| Unit price | 19.99 | |
Field-level specification of the Eenvoudigfactureren customer. +-
| Name | Example | Note |
| Name | Bakery De Witte | If the company name is not filled, the first name plus last name will appear here |
| To the attention of | Karin de Wit | If the company name is not filled, this field is empty |
| Address line 1 | Stationstraat 12 | |
| Postal code | 1000 AA | |
| City | Amsterdam | |
| info@sponiza.nl | ||
| Telnr | 0632281625 | |
| Contacts | ||
| Contact name | Karin de Wit | |
| info@sponiza.nl | ||
| Telnr | Karin de Wit | 0632281625 |
8.Support
Explanation tabs dashboard
On the Dashboard >> Report you can see which orders from your Bol.com webshop, and when, have been transferred to Eenvoudigfactureren.At Dashboard >> Errors you can see which orders have not been processed. Via the blue Process button you can (re)submit the order. Via the red Report problem button you can create a ticket with us.
At Dashboard >> Open the orders are listed that have not yet been processed because they do not yet have the correct status in the webshop. Every night jobs run to review the status again and still process the order.
At Dashboard >> Configuration you will find the settings of your integration. You can adjust settings there.
At Dashboard >> Profile invoices are available for download. You can also specify an additional email address here for sending emails and stop the integration.
What if orders are missing in Eenvoudigfactureren
If orders are missing in Eenvoudigfactureren we recommend following the steps below:- Log in to the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The username and password are included in the registration email.
- Go to the Errors tab and check if order is there. You may need to adjust the search period if the
order is from a previous month. If you find order in this overview:
- Check the error code and verify whether you can resolve it yourself.
- If yes resolve the issue and click the blue Process button to resubmit the order.
- If not use the red Report problem button to create a ticket with us.
- Note if there are multiple errors, please create only 1 or 2 tickets. We will automatically see the other issues.
- Go to the Report tab and see if order is listed there. If so, you'll often see an identifier for Eenvoudigfactureren (in the purple section of the overview) that you can use to search for order.
- Go to the Open tab and check if order is there.
- If you cannot resolve the issue, you can always create a ticket via the green Ask us button.
We have an extensive FAQ-section on the website. Pay particular attention to these sections: https://faq.webwinkelfacturen.nl/category/4/bolcom.html and https://www.webwinkelfacturen.nl/veelgesteldevragen#boekhoud-systemen/eenvoudig-factureren.
Would you prefer that we perform the installation of the integration for you? That is possible. Send an email to webcare@webwinkelfacturen.nl with the request. For an installation, we charge € 39.50 excl. VAT. For installations, we require access to the webshop and the accounting system.
We can perform migrations for orders that took place in the past. The request procedure and method are described in this general faq. For BOL.com migrations, there are a number of restrictions, described in this faq. For migrations we charge €67.50 excl. VAT per 1000 orders.