1.Introduction
This is the manual for the integration between Bol.com and Rompslomp.
This integration ensures that orders from the Bol.com webshop are automatically processed to invoices in Rompslomp. Because the orders enter the webshop owner's accounting system directly, it saves time on financial administration. It is also possible to process payments for the Bol.com orders to Rompslomp. This can be requested via webcare@webwinkelfacturen.nl. Additional costs will be charged for this option.
Please pay special attention to the following
- This integration is a financial integration. It is not a logistics integration. It is not suitable for updating customers in Rompslomp, printing packing slips, or synchronizing products/inventory.
- This integration does not replace the work of an accountant. It saves time because you no longer have to retype documents. The accountant is still needed for advice, expertise, and control.
- The integration attempts to determine the VAT percentage of the product in Rompslomp. If successful, the integration uses the VAT percentage belonging to this product. Otherwise, the integration uses the default VAT percentage as configured in the Configuration tab of the dashboard.
- We can integrate with a Rompslomp package where we can create and read debtors and products. Please take this into account if you are currently using a trial period of Rompslomp.
Tip: Other customers using this integration found the tips in the FAQ for Bol.com and in the FAQ for Rompslomp.
Install integration
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
There is a trial period of 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
There is a trial period of 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.
Cancel integration
At the end of the trial or subscription period, the integration will not be automatically renewed. You will receive an offer for a one-year subscription or renewal by email at the end of this period. You can confirm the renewal by using the payment link in that email. Do you want to terminate the integration in the meantime? This is possible via the dashboard https://uwkoppeling.webwinkelfacturen.nl, Configuration tab > Cancel integration. The integration will then be cancelled immediately. Please note: After cancellation, the dashboard is no longer accessible.
Are you switching to another web shop/accounting system and do you want to re-establish a connection? In this faq we explain how to do this.
We advise you to revoke the consumer ID and secret within your Bol.com environment upon uninstallation of the integration.
At the end of the trial or subscription period, the integration will not be automatically renewed. You will receive an offer for a one-year subscription or renewal by email at the end of this period. You can confirm the renewal by using the payment link in that email. Do you want to terminate the integration in the meantime? This is possible via the dashboard https://uwkoppeling.webwinkelfacturen.nl, Configuration tab > Cancel integration. The integration will then be cancelled immediately. Please note: After cancellation, the dashboard is no longer accessible.
Are you switching to another web shop/accounting system and do you want to re-establish a connection? In this faq we explain how to do this.
We advise you to revoke the consumer ID and secret within your Bol.com environment upon uninstallation of the integration.
2.How the integration works
A order from the Bol.com webshop is processed to a Rompslomp invoice.
New orders from your webshop are retrieved at least once per hour. Orders are retrieved from the shipping list at Bol.com, not from the Open orders list. An order is only processed once all products in that order have been shipped. Outstanding orders are updated during the night.
Returns are not processed automatically. If you want to process returns, send us an email .
Read more How the integration works .... Read less How the integration works ....
New orders from your webshop are retrieved at least once per hour. Orders are retrieved from the shipping list at Bol.com, not from the Open orders list. An order is only processed once all products in that order have been shipped. Outstanding orders are updated during the night.
Returns are not processed automatically. If you want to process returns, send us an email .
Read more How the integration works .... Read less How the integration works ....
Pre-check orders
At the start of processing an order, we perform a number of checks on the Bol.com order:
At the start of processing an order, we perform a number of checks on the Bol.com order:
- It is checked whether the total of the Bol.com order is equal to the sum of the amounts in the order lines plus the shipping cost amount.
- It is checked whether the order has not already been processed.
Pre-check payments
A fictitious payment is processed for every order that has been processed to Rompslomp. No check is made to see if the payment has actually been made because the integration currently cannot see this in Bol.com.
A fictitious payment is processed for every order that has been processed to Rompslomp. No check is made to see if the payment has actually been made because the integration currently cannot see this in Bol.com.
Processing orders
Processing a Bol.com order to Rompslomp takes place in three steps:
Processing a Bol.com order to Rompslomp takes place in three steps:
- It is checked if the customer already exists in Rompslomp. If not, the customer is created. Matching is based on the email address.
- It is checked whether the products from the Bol.com order are already present in Rompslomp. Missing products are created.
- The Rompslomp invoice is created and processed.
Process payments
A payment is processed to Rompslomp by searching for the unpaid invoice in Rompslomp and adding the payment to this invoice. If the unpaid invoice cannot be found, the payment appears at the Errors tab on the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The integration will attempt to find the outstanding invoice for 2 nights and add the payment to it. If the outstanding invoice appears in Rompslomp 1 or 2 days after the payment is made, that is not a problem.
If the invoice appears in Rompslomp at a later time, the payment can still be manually linked to this outstanding invoice via the blue Process button on the dashboard. Because the payment is added to an invoice, it is not possible to process payments if no invoice can be found.
A payment is processed to Rompslomp by searching for the unpaid invoice in Rompslomp and adding the payment to this invoice. If the unpaid invoice cannot be found, the payment appears at the Errors tab on the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The integration will attempt to find the outstanding invoice for 2 nights and add the payment to it. If the outstanding invoice appears in Rompslomp 1 or 2 days after the payment is made, that is not a problem.
If the invoice appears in Rompslomp at a later time, the payment can still be manually linked to this outstanding invoice via the blue Process button on the dashboard. Because the payment is added to an invoice, it is not possible to process payments if no invoice can be found.
Post-check
After the order has been forwarded and a success message from Rompslomp has been received, the order is marked as handled. The Bol.com order appears at the Reporting tab on the dashboard.
If Rompslomp returns an error while processing the order, the order appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the order with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the orders can be processed again with the blue Process button.
When forwarding the payment, the payment is also registered so that it cannot be processed again. Payments can also be reviewed via the dashboard.
Data
Information about the data that is processed can be found in the section Day-to-day: To Rompslomp later in the manual.
After the order has been forwarded and a success message from Rompslomp has been received, the order is marked as handled. The Bol.com order appears at the Reporting tab on the dashboard.
If Rompslomp returns an error while processing the order, the order appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the order with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the orders can be processed again with the blue Process button.
When forwarding the payment, the payment is also registered so that it cannot be processed again. Payments can also be reviewed via the dashboard.
Data
Information about the data that is processed can be found in the section Day-to-day: To Rompslomp later in the manual.
3.Required: Bol.com keys
You create the integration with your Bol.com platform using two keys: a client ID and a secret. You can create these keys within your Bol.com account.
Bol.com itself has a description with pictures on how to create the keys: https://api.bol.com/retailer/public/Retailer-API/credentials_for_retailer_api.html
4.Installation
After installation, check using this FAQ, whether the integration works.
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
Read more Installation .... Read less Installation ....
Read more Installation .... Read less Installation ....
Before the integration can be used, the terms and conditions must first be accepted. The terms and conditions are based on the general ICT Terms and Conditions (industry organization) and the general GDPR guidelines. 
Bol.com authentication:
Authentication with your Bol.com account is done via the Client id and Client secret that you determined in a previous section. Click the red Connect button next to Bol.com and enter the Client id and Client secret in the popup window.
Authentication with your Bol.com account is done via the Client id and Client secret that you determined in a previous section. Click the red Connect button next to Bol.com and enter the Client id and Client secret in the popup window.
Rompslomp connection
The connection with Rompslomp runs via OAuth. Make sure you are logged out of Rompslomp before starting the connection. Now click the red Connect button. A login screen for your Rompslomp account will automatically appear. If you log in, you will get a screen asking if you allow the connection. If you confirm this, the connection with Rompslomp will be established.
Administration Rompslomp
After the connection with Rompslomp has been established, the administration for the connection must be set. Only then can other settings be made, such as the VAT rates. Refresh the screen with the arrows next to the Copy button to retrieve the data belonging to the administration.
Invoice layout Rompslomp
After selecting the administration and refreshing the screen via the arrows next to the Copy button, an invoice layout can be selected.
After the connection with Rompslomp has been established, the administration for the connection must be set. Only then can other settings be made, such as the VAT rates. Refresh the screen with the arrows next to the Copy button to retrieve the data belonging to the administration.
After selecting the administration and refreshing the screen via the arrows next to the Copy button, an invoice layout can be selected.
Configure VAT rates and general ledger accounts
When configuring the VAT rates and general ledger accounts, a link is created between the VAT rates in webshop and the VAT codes and revenue accounts in Rompslomp. You can always make changes by clicking the blue 'Edit' button and selecting an option from the drop-down menus.
Bol.com does not provide VAT percentages on your orders. Therefore, you can enter a default VAT percentage for NL, BE, and Other for the integration.
Intra-Community (ICP) and international deliveries
The Intra-Community supplies / ICP option is intended for business-to-business deliveries within the EU. These sales are invoiced with 0% VAT. A VAT number from the customer is required. The International option applies to deliveries outside the EU. For these sales, the integration expects 0% VAT; otherwise, the sales cannot be processed. Separate VAT codes and general ledger accounts can be configured for both ICP and international deliveries.
Once the VAT settings have been configured and saved, you will always see the selected VAT rates. If you want to start over, you can use the grey 'Remove VAT settings' button. Your current settings will then be deleted and you can begin again.
When configuring the VAT rates and general ledger accounts, a link is created between the VAT rates in webshop and the VAT codes and revenue accounts in Rompslomp. You can always make changes by clicking the blue 'Edit' button and selecting an option from the drop-down menus.
Bol.com does not provide VAT percentages on your orders. Therefore, you can enter a default VAT percentage for NL, BE, and Other for the integration.
Intra-Community (ICP) and international deliveries
The Intra-Community supplies / ICP option is intended for business-to-business deliveries within the EU. These sales are invoiced with 0% VAT. A VAT number from the customer is required. The International option applies to deliveries outside the EU. For these sales, the integration expects 0% VAT; otherwise, the sales cannot be processed. Separate VAT codes and general ledger accounts can be configured for both ICP and international deliveries.
Once the VAT settings have been configured and saved, you will always see the selected VAT rates. If you want to start over, you can use the grey 'Remove VAT settings' button. Your current settings will then be deleted and you can begin again.
Configure payment methods
You can create a link here between the payment methods in the webshop and a fixed debtor in your Rompslomp administration. Orders with a payment method from the list will then always be posted to this debtor. In that case, no new debtors will be created.
You can create a link here between the payment methods in the webshop and a fixed debtor in your Rompslomp administration. Orders with a payment method from the list will then always be posted to this debtor. In that case, no new debtors will be created.
Setting up payment methods on clearing accounts
When processing payments, a clearing account of type Payment methods is set in Rompslomp. When setting up the clearing accounts, there is no (longer a) possibility to post to fixed debtors per payment method.
When processing payments, a clearing account of type Payment methods is set in Rompslomp. When setting up the clearing accounts, there is no (longer a) possibility to post to fixed debtors per payment method.
5.Day-to-day: From Bol.com
This section explains how the integration retrieves orders from the Bol.com account.
Processing schedule: The integration retrieves orders every hour from the Bol.com shipping list. This means that if orders are still in the open order list of Bol.com (or partially), the orders are not yet processed. The integration can go back up to 3 months in time to retrieve orders. After three months, the orders disappear from the shipping list and the integration can no longer retrieve them.
Once an order has been processed, it cannot be processed again. An order that is modified in Bol after it has been processed will not be adjusted in Rompslomp.
Once an order has been processed, it cannot be processed again. An order that is modified in Bol after it has been processed will not be adjusted in Rompslomp.
Payments (if activated)
When processing payments, the integration checks every day the Bol.com orders that have been successfully processed to Rompslomp. If the order has been processed, a payment will be created in Rompslomp for this order.
When processing payments, the integration checks every day the Bol.com orders that have been successfully processed to Rompslomp. If the order has been processed, a payment will be created in Rompslomp for this order.
Returns
If you want the integration to process returns in addition to orders, please contact us. We will then enable the returns option. To process returns, the integration retrieves the order for which the return was created. This order is used to determine the return.
Please note: The integration only processes a return if the integration has previously processed the order to which the return relates. For more information see the FAQ.
If you want the integration to process returns in addition to orders, please contact us. We will then enable the returns option. To process returns, the integration retrieves the order for which the return was created. This order is used to determine the return.
Please note: The integration only processes a return if the integration has previously processed the order to which the return relates. For more information see the FAQ.
Field-level specification orders
Specification Bol.com order. +-
| Name field | Values from Bol.com order |
| Order-identifier | [orderId] |
| Order number | [orderId] on request we can set a prefix here |
| Order and booking date | The date from [orderPlacedDateTime] |
| Total incl | Sum of amounts incl. VAT in the order lines |
| Total excl | Sum of amounts excl. VAT in the order lines |
Specification Bol.com order lines. +-
| Name field | Values from Bol.com order |
| VAT percentage | dummy value that is determined later based on the default VAT percentage in the settings or - if applicable - the product in Rompslomp |
| Name product | [product][title] |
| SKU | This is not filled in. Some merchants would like to have the field [offerReference] filled in here. This is not possible because not all Bol.com merchants use the field [offerReference] for the product SKU. |
| Barcode | [product][ean] |
| Amount | [quantity] |
| Unit price excl. VAT | Is not filled in because this amount is not yet known |
| Unit price incl. VAT | [unitPrice] |
| Line price incl. VAT | [unitPrice] * [quantity] |
| Accounts and VAT codes from Rompslomp | Dummy values, these are only determined when creating the invoice in Rompslomp. |
Specification Bol.com payments +-
| Name field | Values from Bol.com order |
| Order-identifier | [orderid] |
| Payment identifier | [orderid] |
| Payment method identifier | 1 |
| Payment method | Bol.com payment method |
| Payment date | [orderdate] |
| Amount | [totalIncl] |
| Status | paid |
| Transaction-id | [orderid] |
Specification Bol.com customer. +-
| Name field | Values from Bol.com order |
| If only the shipping address is in the order, the billing address becomes the same as the shipping address | |
| First name | [billingDetails][firstName] |
| Last name | [billingDetails][lastName] |
| Company | [billingDetails][company] |
| Chamber of Commerce number | [billingDetails][kvkNumber] |
| Address line 1 | [billingDetails][streetName] |
| Address line 2 | [billingDetails][extraAddressInformation] |
| House number | [billingDetails][houseNumber] [billingDetails][houseNumberExtension] |
| Zip code | [billingDetails][zipCode] |
| City | [billingDetails][city] |
| Country | [billingdetails][countryCode] |
| Shipping address | Same as for the billing address, but now with [shipmentDetails] instead of [billingDetails] |
| VAT number | [billingDetails][vatNumber] |
| Emailaddress | [billingDetails][email] |
Specification Bol.com return. +-
| Name field | Values from Bol.com return |
| The return lines are not stored separately in Bol.com. Therefore, both the return and the associated order are used to read the return. | |
| Order ID | Identifier from the order |
| Order number | Number from the order |
| Return ID | [returnId] |
| Return date | [registrationDateTime] if present, otherwise the order date |
| Customer data | The customer data from the order |
| Return lines |
The return line is determined based on the line itself and the associated order line
|
6.Day-to-day: To Rompslomp
Creating invoices
For orders in Bol.com, invoices can be created in Rompslomp.
For orders in Bol.com, invoices can be created in Rompslomp.
Create debtors
When processing customer information, it is first checked whether the customer has been processed before. If so, this Rompslomp debtor is used as the debtor for the Rompslomp transaction. If the customer is not yet known, they are added to Rompslomp. Matching is based on email address.
Please note: The integration only creates debtors. The integration does not modify debtors.
Field-level specification Rompslomp
When processing customer information, it is first checked whether the customer has been processed before. If so, this Rompslomp debtor is used as the debtor for the Rompslomp transaction. If the customer is not yet known, they are added to Rompslomp. Matching is based on email address.
Please note: The integration only creates debtors. The integration does not modify debtors.
Create products
When processing orders to Rompslomp invoices, the integration first checks whether the products from the order already exist in Rompslomp. The integration then adds missing products to the accounting system. If a product already exists in Rompslomp, the product is not added again. The integration automatically adds the following products in Rompslomp: Shipping costs, Payment costs, Surcharge, Discount and Extra costs.
Rompslomp only accepts SKUs consisting of numbers/letters, without unusual characters.
When creating invoices, the integration uses the VAT percentage as stated in the order from Bol.com. Even if there is a different VAT percentage in the product of Rompslomp.
When processing orders to Rompslomp invoices, the integration first checks whether the products from the order already exist in Rompslomp. The integration then adds missing products to the accounting system. If a product already exists in Rompslomp, the product is not added again. The integration automatically adds the following products in Rompslomp: Shipping costs, Payment costs, Surcharge, Discount and Extra costs.
Rompslomp only accepts SKUs consisting of numbers/letters, without unusual characters.
When creating invoices, the integration uses the VAT percentage as stated in the order from Bol.com. Even if there is a different VAT percentage in the product of Rompslomp.
Create payments
Payments from Bol.com are imported into Rompslomp by adding a payment to the outstanding invoice. This payment consists of the following fields:
Payments from Bol.com are imported into Rompslomp by adding a payment to the outstanding invoice. This payment consists of the following fields:
- Amount paid
- Description: The sales number and the transaction identifier
- Clearing account, as set in the dashboard
- Payment date
Automatically sending invoices
The integration creates the invoice in Rompslomp, but will not automatically send the invoice to the debtor. It is possible to set an invoice layout. This can be done via the dashboard https://uwkoppeling.webwinkelfacturen.nl, tab Configuration.
The integration creates the invoice in Rompslomp, but will not automatically send the invoice to the debtor. It is possible to set an invoice layout. This can be done via the dashboard https://uwkoppeling.webwinkelfacturen.nl, tab Configuration.
Field-level specification Rompslomp
Field-level specification of the Rompslomp invoice. +-
| Name | Example | Note |
| sales_invoice | ||
| date | 2023-01-02 | order date |
| due_date | 2023-01-16 | Two weeks after the order date - this cannot be adjusted. |
| contact_id | 4556686965 | customer number from Rompslomp |
| Valuta | eur | valuta |
| Description | 298 |
Order number, on request invoice number. With a negative order Credit order number, on request invoice number. |
| invoice_lines | ||
| product_id | 4970548064 | product id from Rompslomp |
| quantity | 1 | quantity |
| vat_rate | 0.21 | VAT percentage |
| vat_type_id | 701184043 | VAT code |
| account_id | 5464900859 | |
| price_per_unit | 12.40 | Unit price excl. VAT |
| description | 14 days extension | Description |
| template_id | 4460540845 | |
| validates_vat_number | ||
Field-level specification of the Rompslomp customer. +-
| Name | Example | Note |
| is individual | true | |
| address | [address][housenumber] | |
| Postal code | [zipcode] | |
| City | [city] | |
| Country | [isocountry] | |
| CoCnumber | [coc] | |
| VATnumber | [VATnr] | If vatnumber is not provided, it is empty by default. |
| contact person name | [firstname][lastname] | |
| [email] | ||
| Phone number | [telnr] | |
| Company name | [company] | If a company name is provided, then is_individual -> false. |
7.Support
Explanation tabs dashboard
On the Dashboard >> Report you can see which orders from your Bol.com webshop, and when, have been transferred to Rompslomp.At Dashboard >> Errors you can see which orders have not been processed. Via the blue Process button you can (re)submit the order. Via the red Report problem button you can create a ticket with us.
At Dashboard >> Open the orders are listed that have not yet been processed because they do not yet have the correct status in the webshop. Every night jobs run to review the status again and still process the order.
At Dashboard >> Configuration you will find the settings of your integration. You can adjust settings there.
At Dashboard >> Profile invoices are available for download. You can also specify an additional email address here for sending emails and stop the integration.
What if orders are missing in Rompslomp
If orders are missing in Rompslomp we recommend following the steps below:- Log in to the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The username and password are included in the registration email.
- Go to the Errors tab and check if order is there. You may need to adjust the search period if the
order is from a previous month. If you find order in this overview:
- Check the error code and verify whether you can resolve it yourself.
- If yes resolve the issue and click the blue Process button to resubmit the order.
- If not use the red Report problem button to create a ticket with us.
- Note if there are multiple errors, please create only 1 or 2 tickets. We will automatically see the other issues.
- Go to the Report tab and see if order is listed there. If so, you'll often see an identifier for Rompslomp (in the purple section of the overview) that you can use to search for order.
- Go to the Open tab and check if order is there.
- If you cannot resolve the issue, you can always create a ticket via the green Ask us button.
We have an extensive FAQ-section on the website. Pay particular attention to these sections: https://faq.webwinkelfacturen.nl/category/4/bolcom.html and https://faq.webwinkelfacturen.nl/category/54/rompslomp.html.
Would you prefer that we perform the installation of the integration for you? That is possible. Send an email to webcare@webwinkelfacturen.nl with the request. For an installation, we charge € 39.50 excl. VAT. For installations, we require access to the webshop and the accounting system.
We can perform migrations for orders that took place in the past. The request procedure and method are described in this general faq. For BOL.com migrations, there are a number of restrictions, described in this faq. For migrations we charge €67.50 excl. VAT per 1000 orders.