1.Introduction
This is the manual for the integration between CCV Shop and SnelStart.
- This integration is a financial integration. It is not a logistics integration. It is not suitable for updating customers in SnelStart, printing packing slips, or synchronizing products/inventory.
- This integration does not replace the work of an accountant. It saves time because you no longer have to retype documents. The accountant is still needed for advice, expertise, and control.
Tip: Other customers using this integration found the tips in the FAQ for CCV Shop and in the FAQ for SnelStart.
You install this integration from the CCV Shop App Store. If you select the Accounting category, our apps will appear automatically. You can recognize us as a provider by the blue gear icon. If you click on the App, you will see a description and the Install App button. During activation, you will be automatically guided through the configuration screens.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
Important: Once the integration is installed, always log in to the dashboard via https://uwkoppeling.webwinkelfacturen.nl, and not from the app store.
The trial period for the integration runs until the first of the following month in which the integration was requested.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.
If you want to terminate the integration, you can remove the app from the app store in your backend.
Are you switching to another accounting system and want to create a new integration? You can install the new app from the app store in your backend. Make sure you are logged out of the dashboard of the old integration and preferably start the new installation in an incognito browser.
Are you switching to another webshop system? Via our integrations page you can see whether you install it from the relevant app store, or by means of an installation link.
Has the installation been successful, but do you see in the dashboard of the integration the old license key still present when you click the dropdown arrow next to the key (even though that app/key has been deleted)? If so, please send us an email requesting that the old key be removed.
2.How the integration works
A order or invoice from the CCV Shop webshop can be processed to SnelStart as a SnelStart order / sales entry.
The desired option can be set via the Configuration tab of the dashboard. Should this option not be available in the contract settings, please send us an email and we will set it up. To process to orders, the InBalans or InZicht package is required. For processing as sales entries, InKaart is also suitable in addition to these packages.
Read more How the integration works .... Read less How the integration works ....
At the start of processing an order, we perform a number of checks on the CCV Shop order or invoice:
- It is checked whether the total of the CCV Shop order is equal to the sum of the amounts in the order lines plus the shipping cost amount.
- If the order is an ICP order, the VAT number is checked.
- It is checked whether a corresponding VAT code exists in SnelStart for the VAT in each line.
- It is checked whether the order or invoice has not already been processed.
A payment for an order is only added if the order has been paid. For invoices, the payment is always processed, regardless of the status. A payment is only processed after the associated order / invoice has been processed first.
Processing a CCV Shop order or invoice to SnelStart takes place in three steps:
- It is checked if the customer already exists in SnelStart. If not, the customer is created. Matching is based on the email address.
- When processing to SnelStart orders, it is checked whether the products from the CCV Shop order or invoice are already present in SnelStart. Missing products are created.
- The SnelStart transaction (financial entry, order) is created and processed.
When processing a payment, the integration first looks up the outstanding item in SnelStart that belongs to the invoice. The integration uses the following criteria to search for the outstanding item:
- A match is performed on the amount
- If a customer email address is available, a match is performed on this email address
- A match is performed on the order number and the description in the payment
After the order or invoice has been forwarded and a success message from SnelStart has been received, the order or invoice is marked as handled. The CCV Shop order appears at the Reporting tab on the dashboard.
If SnelStart returns an error while processing the order or invoice, the order or invoice appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the order or invoice with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the orders or invoices can be processed again with the blue Process button.
When forwarding the payment, the payment is also registered so that it cannot be processed again. Payments can also be reviewed via the dashboard.
Data
Information about the data that is processed can be found in the section Day-to-day: To SnelStart later in the manual.
3.Required: Snelstart API key
To establish the connection with your Snelstart account, you need to create a special key. This key is a secret key that authorizes the integration to read from your Snelstart account and, for example, add debtors and sales entries to your account. Essentially, the key is a special password for the connection.
You create the key depending on your Snelstart administration. Therefore, ensure that you check that you create the key for the administration in which you want to book the revenue.
To create the key for Snelstart, log in to the web version of Snelstart at https://web.snelstart.nl. Go to the 'Connections' menu item and search for 'Webwinkelfacturen'. Various tiles for different systems will now appear. Look for the tile for CCV Shop.
Now click on Generate the key. Copy this key and save it. You will need to enter it later during the installation of the connection.
4.Installation
You install the integration between CCV Shop and snelstart via the CCV Shop App Store. First, the connection with your webshop is established and you authorize the integration to read data from your webshop. Explanation is provided in the Install integration section in chapter 1.
Read more Installation ....Read less Installation ....
1. Establishing the connection with SnelStart. This authorizes the integration to write transactions to your SnelStart administration and to read information.
2. Configuring additional data, such as the VAT settings.
SnelStart connection
You establish the connection with SnelStart via the key you determined in the previous step. Click the red Connect button next to SnelStart. You can now enter the key in the popup window.
It is possible to set a journal. If you process to SnelStart financial entries, setting it is optional, and you fill in Debtors.
When configuring the VAT rates and general ledger accounts, a link is created between the VAT rates in webshop and the VAT codes and revenue accounts in SnelStart. You can always make changes by clicking the blue 'Edit' button and selecting an option from the drop-down menus.
By default, all EU countries are shown in the list. You only need to configure the countries you sell to, and - if applicable - ICP and International.
The integration shows the standard VAT rates for Europe. You can adjust the VAT percentage with which you sell - left column. For example: By default, sales to Germany are set to 21%, but if you sell in the webshop with 19%, you can adjust that in the left column. Intra-Community (ICP) and international deliveries
The Intra-Community supplies / ICP option is intended for business-to-business deliveries within the EU. These sales are invoiced with 0% VAT. A VAT number from the customer is required. The International option applies to deliveries outside the EU. For these sales, the integration expects 0% VAT; otherwise, the sales cannot be processed. Separate VAT codes and general ledger accounts can be configured for both ICP and international deliveries.
Once the VAT settings have been configured and saved, you will always see the selected VAT rates. If you want to start over, you can use the grey 'Remove VAT settings' button. Your current settings will then be deleted and you can begin again.
You can create a link here between the payment methods in the webshop and a fixed debtor in your SnelStart administration. Orders or invoices with a payment method from the list will then always be posted to this debtor. In that case, no new debtors will be created.
Note: It is not possible to set fixed debtors for ICP orders or invoices. For an ICP order or invoice, a valid VAT number must be transmitted. Therefore, a debtor will always be created in SnelStart for an ICP order or invoice.
5.Day-to-day: From CCV Shop
Once an order or invoice has been processed, it cannot be processed again. An order or invoice that is modified in the webshop after it has been processed will not be adjusted in SnelStart.
When processing payments, the integrations checks daily the CCV Shop orders or invoices that have been successfully processed to SnelStart. If the order or invoice has a valid payment—a transaction with the success status—then that payment will also be processed to SnelStart. Checking CCV Shop orders or invoices is performed six times per day.
Field-level specification orders
| Below is an elaboration at field level when retrieving orders. The general values in the order and the order rules are discussed, the shipping costs and the debtor details. | ||
| Name field | Values from CCV Shop order | |
| Order-identifier | [id] | |
| Order number and reference | [ordernumber_full] | |
| Order and booking date | [create_date] | |
| ICP indication | [is_intra_community_order] | |
| International indication |
An order is an international order if:
|
|
| Valuta | [currency] | |
| Payment status | [paid] | |
| Payment method |
The payment method is determined as follows based on the field [paymethod]:
|
|
| Paymentmethod-id | [paymethod_id] | |
| Total amounts incl or excl VAT | The amounts in the order can be incl. or excl. VAT. This is determined by the field [taxes_included]. This value is important for determining the Total incl and the Total excl, see below. | |
| Total incl | The amount incl. VAT of the order is:
|
|
| Total excl | The amount excl. VAT of the order is:
|
|
| Total VAT | [total_tax] | |
| Total discounts incl or excl VAT | The amounts in the order can be incl. or excl. VAT. This is determined by the field [order_row_taxes_included] | |
| Total discounts incl. | The amounts are calculated depending on the field [order_row_taxes_included]. This value is important for determining Total discounts incl. and the Total discounts excl., see below.
|
|
| Total discounts excl. | The amounts are calculated depending on the field [order_row_taxes_included]:
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| Name field | Values from CCV Shop order |
| VAT percentage | [tax], if the amount < 1 is dan wordt het percentage vermenigvuldigd met 100 |
| Name product | [product_name] |
| Productcode | If filled [sub_product_number], otherwise [product_number] |
| Amount | [count] |
| Discount | ([price_without_discount] - [selling_price]) * [count] |
| Amounts incl. or excl. VAT | The amounts in the order lines can be incl. or excl. VAT. This is determined by the field [order_row_taxes_included]. This value is important for determining the unit prices incl. and the unit prices excl., see below |
| Unit price excl. VAT | The unit price excl. VAT is:
|
| Unit price incl. VAT | The unit price incl. VAT is:
|
| Line prices incl and excl discount | These are calculated from the discount and the unit prices. The unit prices are multiplied by the quantity. |
| Accounts and VAT codes from SnelStart | These are determined based on the settings in the integration, the delivery country of the order and the VAT percentages. The type for order lines is turnover / revenue. |
| Name field | Values from CCV Shop order |
| Name | Shipping costs |
| VAT percentage | For ICP and international orders 0%, otherwise [shipping_tax_percentage] |
| Shipping costs incl. or excl. VAT | The shipping costs are given incl. or excl. VAT. This is determined by the field [order_row_taxes_included]. This value is important for determining the shipping costs incl. and excl. VAT, see below |
| Shipping costs excl VAT | Shipping costs excl. VAT are:
|
| Shipping costs incl VAT | Shipping costs incl. VAT are:
|
| Accounts and VAT codes from SnelStart | These are determined based on the settings in the integration, the delivery country of the order and the VAT percentages. The type for shipping costs is shipping / shipping costs. |
| Name field | Values from CCV Shop order |
| Name | Payment costs |
| VAT percentage | For orders For ICP and international orders and a margin sale 0%, otherwise the highest percentage for the delivery country.
For invoices The VAT percentage on the shipping costs is used, because there is no VAT percentage on the payment costs. For example, 21% may be used for the Netherlands, 19% for Germany, and 20% for France. |
| Payment costs incl and excl VAT | Sum of the amounts in [paymethod_costs] and [extra_payment_option_price]. Just like for calculating the amounts in the order lines and for the shipping costs, the field [order_row_taxes_included] is used for the payment costs incl. and excl. VAT |
| Accounts and VAT codes from SnelStart | These are determined based on the settings in the integration, the delivery country of the order and the VAT percentages. The type for payment costs is payment / payment costs. |
|
There are two types of surcharges retrieved from the order. The surcharge with field name [extra_costs] and the surcharge with field name [credit_point_discount]. This results in a maximum of 2 surcharge lines. |
|
| Name field | Values from CCV Shop order |
| Name | Extra [extra_costs_description] or Surcharge |
| VAT percentage | For ICP and international orders 0%, in all other cases the highest VAT percentage in the order lines is used. |
| Surcharge amounts incl. and excl. VAT | Amounts in [extra_costs] and [credit_point_discount]. Just like for calculating the amounts in the order lines and for the shipping costs, the field [order_row_taxes_included] used for the surcharges incl. and excl. VAT |
| Accounts and VAT codes from SnelStart | These are determined based on the settings in the integration, the delivery country of the order and the VAT percentages. The type for order lines is turnover / revenue. |
| Is only filled for paid orders | |
| Name field | Values from CCV Shop order |
| Order-identifier | [id] |
| Payment identifier | [order_number] |
| Payment method identifier | [paymenthod_id] |
| Payment method | [paymethod] |
| Payment date | [create_date] |
| Amount | [total_price] |
| Status | paid |
| Transaction-id | [transaction_id] |
| Name field | Values from CCV Shop order |
| First name | [billingaddress][first_name] |
| Last name | [billingaddress][last_name] |
| First name | [billingaddress][first_name] |
| Company name | [billingaddress][company] |
| Phone number | [billingaddress][telephone] |
| Chamber of Commerce number | [billingaddress][kvk] |
| Address line 1 | [billingaddress][street] |
| Address line 2 | [billingaddress][address_line_2] |
| House number | [billingaddress][housenumber] [billingaddress][housenumber_suffix] |
| Zip code | [billingaddress][zipcode] |
| City | [billingaddress][city] |
| Country | [billingaddress][country_code] |
| Shipping address | Same as for the billing address, but now with [deliveryaddress] instead of [billingaddress] |
| VAT number | [vatnumber] - this is checked for correctness |
| Emailaddress | [email] |
Field-level specification invoices
| Below is an elaboration at field level for retrieving invoices. Please note, a credit invoice is also an invoice and will be retrieved in the same way as debit invoices. | |
| Name field | Values from CCV Shop order |
| Invoice-identifier | [id] |
| Invoice number and reference | [invoicenumber_full] |
| Order-identifier | This is determined based on the URL in the field [order] |
| Invoice and entry date | [create_date] |
| ICP indication | [is_intra_community_order] |
| International indication |
An order is an international order if:
|
| Valuta | [currency] |
| Payment method |
The payment method is determined as follows based on the field [paymethod]:
|
| Paymentmethod-id | [paymethod_id] |
| Total amounts incl or excl VAT | The amounts in the order can be incl. or excl. VAT. This is determined by the field [taxes_included]. This value is important for determining the Total incl and the Total excl, see below. |
| Total incl | The amount incl. VAT of the order is:
|
| Total excl | The amount excl. VAT of the order is:
|
| Total VAT | [total_tax] |
| Total discounts incl or excl VAT | The amounts in the order can be incl. or excl. VAT. This is determined by the field [order_row_taxes_included] |
| Name field | Values from CCV Shop order |
| VAT percentage | [tax], if the amount < 1 is dan wordt het percentage vermenigvuldigd met 100 |
| Name product | [product_name] |
| Productcode | If filled [sub_product_number], otherwise [product_number] |
| Amount | [count] |
| Discount | ([price_without_discount_with_attributes] - [price_without_discount_with_attributes]) * [count] |
| Amounts incl. or excl. VAT | The amounts in the invoice lines can be incl. or excl. VAT. This is determined by the field [invoice_row_taxes_included]. This value is important for determining the unit prices incl. and the unit prices excl., see below |
| Unit price excl. VAT | The unit price excl. VAT is:
|
| Unit price incl. VAT | The unit price incl. VAT is:
|
| Line prices incl and excl discount | These are calculated from the discount and the unit prices. The unit prices are multiplied by the quantity. |
| The shipping costs are added as a separate invoice line | The amounts are determined based on [total_shipping], [shipping_tax_percentage] and [invoice_row_taxes_included] as in other lines. This line is only added for an amount other than 0. |
| The payment costs are added as a separate invoice line | The amounts are determined based on [paymethod_costs], [extra_payment_option_price] and [invoice_row_taxes_included] as in other lines. This line is only added for an amount other than 0. |
| The surcharges are added as separate lines to the invoice | The amounts are determined based on [extra_costs], [credit_point_discount], [invoice_row_taxes_included] as in other lines. The amount is only added for an amount other than 0. This leads to a maximum of 2 extra lines. |
| Accounts and VAT codes from SnelStart | These are determined based on the settings in the integration, the delivery country of the invoice and the VAT percentages. The type for invoice lines is turnover / revenue, for the shipping costs line shipping / shipping costs and payment costs payment / payment costs. |
| Name field | Values from CCV Shop order |
| For invoices, payments are always determined, whether the invoice is paid or not. This is different from retrieving orders. For orders, the payment is only retrieved if the status of the order is paid. | |
| Order-identifier | [id] |
| Payment identifier | [order_number] |
| Payment method identifier | [paymenthod_id] |
| Payment method | [paymethod] |
| Payment date | [create_date] |
| Amount | [total_price] |
| Status | paid |
| Transaction-id | [transaction_id] if filled, otherwise [invoice_number] |
6.Day-to-day: To Snelstart
The synchronization of data between CCV Shop and SnelStart is as follows.
The orders or invoices are imported into SnelStart as orders or financial entries.
By default, the integration is set up to create financial entries. This choice can be changed in the contract settings in the dashboard, Configuration tab, or can be requested from us via email. To process to orders, the InBalans or InZicht package is required. For processing to financial entries, InKaart is also suitable in addition to these packages.
When processing customer information, it is first checked whether the customer has been processed before. If so, this SnelStart debtor is used as the debtor for the SnelStart transaction. If the customer is not yet known, they are added to SnelStart. Matching is based on email address. Please note: The integration only creates debtors. The integration does not modify debtors.
Shipping address With the SnelStart orders option, the integration includes a separate shipping address with the order, provided the shipping address differs from the billing address.
If the orders or invoices are processed to SnelStart orders, the integration first checks whether the products from the order or invoice already exist in SnelStart. The integration then adds missing products to the accounting system. If a product already exists in SnelStart, the product is not added again.
The rules for matching products between CCV Shop and SnelStart can be found in this FAQ be read.
The default setting in SnelStart for item numbers is length 10 and digits only. This should be increased to length 25 and digits and letters. The reason is that at least the dummy products need this space. See also the FAQ.
Please note: The products are only created in SnelStart. Products in SnelStart are never modified.
Payments from CCV Shop are imported into SnelStart as memo entries. A reference to the sales entry will be included in the entry.
If no sale can be found for the payment, the memo entry cannot be created.
The integration creates an order or financial entry in SnelStart, not an invoice. Therefore, the integration cannot ensure that an invoice is automatically sent from SnelStart. It is however possible to set an invoice layout. This can be done via the dashboard https://uwkoppeling.webwinkelfacturen.nl, tab Configuration.
Field-level specification SnelStart
| Required package: InKaart, InBalans or InZicht | ||
| Name | Example | Note |
| Invoice date | [orderdate] | order/invoice date |
| Invoice number | [ordernumber] |
order number or invoice number
Please note: Credit invoices automatically receive a prefix C_ if the order number is used as the invoice number. |
| Payment term | 14 days | This cannot be adjusted. |
| Description | Order number / Invoice number / Payment method if present |
|
| Invoice amount | The total amount of the order or invoice incl. VAT. | |
| Customer | ||
| Id | [debtorID] | SnelStart debtor id. |
| uri | /relations/[debtorID] | |
| Entry line | ||
| Description | [name] | |
| Ledger account | As configured via the tab Configuration of the dashboard. | |
| Amount | Amount excl. VAT. | |
| Cost center | 1 default cost center per integration. | |
| VATlines | ||
| VAT amount | [price] | |
| VATtype |
|
|
| Required package: InBalans or InZicht | ||
| Name | Example | Note |
| relation | ||
| id | 7382g324-8f90-76b8-h999-fv4sh870c87j | SnelStart debtor-ID. |
| uri | /relations/7382g324-8f90-76b8-h999-fv4sh870c87j | |
| processStatus | Order | |
| date | 2023-03-01 | order/invoice date |
| salesOrderVatEntryModel | Exclusive | Default Exclusive, can be adjusted to inclusive. |
| description | 890492 / iDEAL | Order number / Invoice number / Payment method if present |
| payment reference | 890492 |
|
| memo | ||
| lines | ||
| item | ||
| id | 8d76f75n-9283-9291-93m2-fv5682e34akd | |
| uri | /items/8d76f75n-9283-9291-93m2-fv5682e34akd | |
| description | Digital Xbox one - white | |
| unit price | 245.45 | Unit price excl. VAT, on request incl. VAT - discounts are included in this amount. |
| quantity | 1 | |
| total | 245.45 | Total excl. VAT, on request incl. VAT - discounts are included in this amount |
| salesordersjabloon | ||
| id | 8fe5j5y8-h8a1-9084-760h-98k979h4ujk4 | |
| uri | /salesordertemplates/8fe5j5y8-h8a1-9084-760h-98k979h4ujk4 | |
|
The SnelStart orders never have negative unit prices. With a negative unit price, the quantity and amount are multiplied by (-1). |
||
| Name | Example | Note |
| orderdate | Payment date | |
| Sales number | [transaction-identifier] | |
| Journal | as set in the dashboard | |
| Memorial entry line | ||
| Description | [name] | For example payment method and postfix order number |
| debit | [PaidAmount] | |
| credit | 0 | |
| ledger | The clearing account as set in the dashboard | |
| sales line | ||
| Id | Identifier of the sales entry | |
| Amount | Amount incl. VAT of the sales entry | |
| description | order number | |
| Amount | [salesAmount] | |
| Name | Example | Note |
| item code | [articlekey] | |
| Description | [productName] | |
| Item Revenue Group |
|
|
| ModifiedOn | [date] | |
| isNonActive | false | |
| Name | Example | Note |
| relationtype | Customer | |
| Name | [name] | |
| Phone | [Telnr] | |
| Mobile | [Mobile] | |
| [Email] | ||
| CoCnumber | [CoC] | |
| Iban | [Bankaccount_iban] | |
| SettlementAddress |
|
|
| correspondence Address | Same as SettlementAddress. | |
| vatNumber | [VATnr] | |
7.Support
Read more Support .... Read less Support ....
Explanation tabs dashboard
On the Dashboard >> Report you can see which orders or invoices from your CCV Shop webshop, and when, have been transferred to SnelStart.What if orders or invoices are missing in SnelStart
If orders or invoices are missing in SnelStart we recommend following the steps below:- Log in to the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The username and password are included in the registration email.
- Go to the Errors tab and check if order or invoice is there. You may need to adjust the search period if the
order or invoice is from a previous month. If you find order or invoice in this overview:
- Check the error code and verify whether you can resolve it yourself.
- If yes resolve the issue and click the blue Process button to resubmit the order or invoice.
- If not use the red Report problem button to create a ticket with us.
- Note if there are multiple errors, please create only 1 or 2 tickets. We will automatically see the other issues.
- Go to the Report tab and see if order or invoice is listed there. If so, you'll often see an identifier for SnelStart (in the purple section of the overview) that you can use to search for order or invoice.
- Go to the Open tab and check if order or invoice is there.
- If you cannot resolve the issue, you can always create a ticket via the green Ask us button.