1.Introduction
This is the manual for the integration between JouwWeb and Billit.
Please note: The integration only processes orders. The integration does not process refunds.
- This integration is a financial integration. It is not a logistics integration. It is not suitable for updating customers in Billit, printing packing slips, or synchronizing products/inventory.
- This integration does not replace the work of an accountant. It saves time because you no longer have to retype documents. The accountant is still needed for advice, expertise, and control.
Tip: Other customers using this integration found the tips in the FAQ for JouwWeb and in the FAQ for Billit.
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
There is a trial period of 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.
At the end of the trial or subscription period, the integration will not be automatically renewed. You will receive an offer for a one-year subscription or renewal by email at the end of this period. You can confirm the renewal by using the payment link in that email. Do you want to terminate the integration in the meantime? This can be done via the dashboard, tab Profile>>Cancel integration.
Are you switching to another web shop/accounting system and do you want to re-establish a connection? In this faq we explain how to do this.
2.How the integration works
The integration retrieves the orders from the webshop every hour and prepares them to be processed to Billit.
Read more How the integration works .... Read less How the integration works ....
At the start of processing an order, we perform a number of checks on the JouwWeb order:
- It is checked whether the total of the JouwWeb order is equal to the sum of the amounts in the order lines plus the shipping costs amount.
- If the order is an ICP order, the VAT number is checked.
- It is checked whether a corresponding VAT code exists in Billit for the VAT in each line.
- It is checked whether the order has not already been processed.
Upon a successful check, the Billit invoice is created and processed to Billit. The debtor data is placed in the Billit invoice. Billit itself checks if the debtor is already present. One can choose to also add the products from the order. This option can be requested from us.
After the order has been processed and a success message has been received from Billit, the order is marked as handled. The JouwWeb order appears in the Reporting tab on the dashboard.
If Billit returns an error while processing the order, the order appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the order with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the orders can be processed again with the blue Process button.
Data
Information about the data that is processed can be found in the section Day-to-day: To Billit later in the manual.
3.Installation
After the installation, check using this FAQ, whether the integration works.
Installing the integration starts with signing up for a trial period, via our integrations page. After registering, you'll receive an email with an installation URL and login details. Use this installation URL to start the integration installation.
Read more Installation .... Read less Installation ....
Webshop authentication
The authentication with the webshop runs via OAuth. Make sure you are logged out of your webshop before establishing the connection. Now click the red Connect button. A login screen for the JouwWeb webshop will automatically appear. If you log in, you will get a screen asking if you allow the connection. If you confirm this, the connection will be established.
If you want to re-establish the connection at a later time, you can always do so by clicking the Connect button.
Authentication Billit
The authentication with Billit runs via OAuth. Make sure you are logged out of Billit before starting the connection. You now click on the red Connect button. A login screen for your Billit account will automatically appear. When you log in, you will get a screen asking if you allow the connection. If you confirm this, the connection with Billit is established.
If you want to re-establish the connection at a later moment, you can always do so by clicking the Connect button.
Multiple webshops can be present within one Jouwweb account. You can set here for which webshop you want to create the integration.
Processing status
You can specify which statuses orders should be processed to Billit. You can select multiple statuses. The integration will never forward orders twice. The integration is protected against this.
Invoice layout Billit
It is possible to link an invoice layout to the invoice in Billit. At this moment, the templateID of the layout must be entered. At a later stage, the integration will show a list of available invoice layouts. This functionality is under development.
Payment status Billit
It is possible to provide the payment status to Billit invoices. The options are always set to paid, never set to paid, or set to paid depending on the status in the webshop. If you choose the last option, it concerns the payment status at the time of processing. If the payment status in the webshop changes at a later moment, the invoice in Billit will not be updated.
When processing to the Billit accounting system, the VAT percentages are transferred directly. Therefore, there is no possibility to post to separate VAT codes or ledger accounts.
4.Day-to-day: From Jouwweb
Once an order has been processed, it cannot be processed again. Any order changed in the webshop after it has been processed will not be updated in Billit.
Please note: The integration only processes orders, no returns / refunds.
Field-level specification orders
| Below is a detail at field level for retrieving orders. The order includes the general values in the order, the order lines, shipping costs, payment costs, and the debtor details. | |
| Name field | Values from Jouwweb order |
| Order-identifier | [id] |
| Order number | [orderNumber] |
| Date | [createdAt] |
| Order date | [date_created] |
| Status order | [status] |
| Payment method | [paymentMethod] |
| Total VAT order incl. discount | [totalTaxAmount] |
| Order total incl. VAT and discount | [totalPrice] | Order total excl. VAT with discount | [totalPrice] - [totalTaxAmount] |
| Total VAT order without discount | [totalTaxAmount] - [discountTaxAmount] |
| Order total incl VAT | [price][total] |
| Delivery country | [shippingAddress][country] if filled, otherwise [paymentAddress][country] |
| ICP indication | The integration determines as follows whether it concerns an ICP order:
|
| International indication | The integration determines as follows whether it concerns an international order:
|
| To read the order lines, the integration takes the field [orderlines]. In Jouwweb, order lines have different types. These are indicated by the field [type]. For the order lines, this concerns type article or type [custom]. | ||
| Name field | Values from Jouwweb order line | |
| Amount | [quantity] | |
| Description | [title], please note, JouwWeb uses an unusual dash. This dash is replaced by a normal dash. | |
| VAT percentage | [taxPercentage], if smaller than 1, the VAT percentage is multiplied by 100. If the field taxPercentage does not exist in the line, the VAT percentage becomes [totalTaxAmount] / ([totalPrice] - [totalTaxAmount]. This percentage is also multiplied by 100. | |
| VAT amount in line | [totalTaxAmount] | |
| Line amount incl VAT | [totalPrice] | |
| Line amount excl VAT | [totalPrice] - [totalTaxAmount] | |
| Unit amounts | Divide the line item amounts by the amount | |
| VAT code and accounts Billit | These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order. | |
| A JouwWeb order can have multiple shipping cost lines with different VAT percentages. It can therefore happen that two shipping lines are created from the shipping costs. The first line will be the shipping cost line, the second line will be added to the order lines. | ||
| Name field | Values from Jouwweb shipping costs-line | |
| Amount | 1 | |
| Description | Shipping VAT percentage < |
|
| SKU | Shipping_< |
|
| Line amount incl VAT | [shippingCost], where the amount is calculated pro rata over the VAT percentages in the shopping cart. | |
| VAT amount | [shippingTaxAmount]. , where the amount is calculated pro rata over the VAT percentages in the shopping cart. | |
| VAT percentage | Dependent on the VAT on the order lines | |
| Line amount excl VAT | price incl VAT - VAT amount | |
| VAT code and accounts Billit | These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order. | |
| The discount lines in the JouwWeb orders are recalculated relative to the order lines. The integration does this to process VAT percentages correctly. The fields discountAmount and discountTaxAmount from the JouwWeb order are used. | ||
| Name field | Values from Jouwweb discount-line | |
| Amount | 1 | |
| Description | Discount (with VAT percentage xxx %) | |
| Discount amount incl VAT | relative amount incl. VAT | |
| Discount amount excl VAT | relative amount excl. VAT | |
| VAT percentage discount | VAT percentage | |
| VAT code and accounts Billit | These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order. | |
| Name field | Values from Jouwweb customer |
| Customer |
General
|
| The billing address is in field [paymentAddress] and the shipping address in field [shippingAddress]. The content of these fields is always the same, so we do not describe them separately. | |
| Address |
Address-fields
|
5.Day-to-day: To Billit
Creating invoices
When creating invoices, the customer information is placed in the invoice. Therefore, no separate customer is created. Billit handles the matching of the debtor data with already existing debtors in Billit itself.
When processing customer information, all data is provided in the sales transaction and Billit will process it further.
Create products
Products are only created if this is configured in your contract. The integration first checks whether the products from the order already exist in Billit. If not, the integration adds the missing products. The rules for matching products between Jouwweb and Billit can be found in this FAQ read here.
Regarding VAT, the integration follows the VAT percentage in the order.
The integration creates the invoice in Billit, but will not automatically send the invoice to the debtor. It is possible to set an invoice layout. This can be done via the dashboard https://uwkoppeling.webwinkelfacturen.nl, tab Configuration.
Field-level specification Billit
| Name | Example | Note |
| OrderDate | 2022-12-02T20:23:29+01:00 | order date |
| ExpiryDate | 2022-12-16T20:23:29 | order date + 14 days - the 14 days is not adjustable. |
| OrderType | Invoice | Type, in case of negative order Credit invoice. |
| OrderTitle | 1050 | Order number, upon request order or invoice number |
| OrderDirection | Income | |
| TotalExcl | 97.98 | Quantity * unit prices excl. VAT |
| TotalIncl | 103.85 | Quantity * unit prices incl. VAT |
| TotalVat | 5.87 | VAT |
| PaymentReference | 1050 | Order number |
| Created | 2023-01-20 | current date |
| Invoice lines | ||
| Quantity | 2 | Amount |
| Description | Monthly settings check | Description |
| VATPercentage | 6.00 | VAT percentage |
| UnitPriceExcl | 20.7075 | Unit prices excl. VAT |
| UnitPriceIncl | 21.9500 | Unit prices incl. VAT |
| TotalExcl | 41.4151 | Quantity * unit prices excl. VAT |
| TotalIncl | 43.9000 | Quantity * unit prices incl. VAT |
| TotalVAT | 2.4849 | VAT |
| Currency | EUR | Is not processed |
| InclLeading | true | Including VAT leading, this is not adjustable. |
| Product-id | Product identifier from Billit | Only if configured that products should be processed. |
| Customer | ||
| First name | Sophie | |
| Last name | Fischer | |
| Address | Stationstraat | |
| House number | 12 | |
| Postal code | 1000AA | |
| City | Amsterdam | |
| CountryCode | NL | |
| info@sponiza.nl | ||
| Phone number | 31623138822 | |
| Name | Sophie Fischer | Company name if present, otherwise first and last name. |
| Invoice shipping address - please note, the shipping address is an additional address for the customer in Billit | ||
| Address type | DeliveryAddress | |
| Name | Marietje Geuze | |
| Address | Heesterstraat | |
| House number | 1 | |
| Postal code | 3512KL | |
| City | Utrecht | |
| CountryCode | NL | |
| Paid | 1 | |
| Name | Example | Note |
| Reference | [Reference] | The reference of the product in Billit. This reference is available after we have retrieved or potentially added the product. |
| Description | [Description] | |
| Price excl. VAT | [unitpriceExcl] | |
| Product VAT | [VAT] | |
| Amount incl. VAT | [unitpriceIncl] | |
| Created | Current date | |
| Last modified | Current date |
6.Support
Read more Support .... Read less Support ....
Explanation tabs dashboard
On the Dashboard >> Report you can see which orders from your Jouwweb webshop, and when, have been transferred to Billit.What if orders are missing in Billit
If orders are missing in Billit we recommend following the steps below:- Log in to the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The username and password are included in the registration email.
- Go to the Errors tab and check if order is there. You may need to adjust the search period if the
order is from a previous month. If you find order in this overview:
- Check the error code and verify whether you can resolve it yourself.
- If yes resolve the issue and click the blue Process button to resubmit the order.
- If not use the red Report problem button to create a ticket with us.
- Note if there are multiple errors, please create only 1 or 2 tickets. We will automatically see the other issues.
- Go to the Report tab and see if order is listed there. If so, you'll often see an identifier for Billit (in the purple section of the overview) that you can use to search for order.
- Go to the Open tab and check if order is there.
- If you cannot resolve the issue, you can always create a ticket via the green Ask us button.