jouwweb - eboekhouden: Manual

1.Introduction

This is the manual for the integration between JouwWeb and e-Boekhouden.

This integration ensures that orders from the JouwWeb webshop are automatically processed to mutations or invoices in e-Boekhouden. Because the orders enter the webshop owner's accounting system directly, it saves time on financial administration. It is also possible to process payments for the Jouwweb orders to e-Boekhouden. This can be requested via webcare@webwinkelfacturen.nl. Additional costs will be charged for this option.

Please note: The integration only processes orders. The integration does not process refunds.

Please pay special attention to the following

This integration is a financial integration. It is not a logistics integration. It is not suitable for updating customers in e-Boekhouden, printing packing slips, or synchronizing products/inventory.
This integration does not replace the work of an accountant. It saves time because you no longer have to retype documents. The accountant is still needed for advice, expertise, and control.
Tip: Other customers using this integration found the tips in the FAQ for JouwWeb and in the FAQ for e-Boekhouden.

Read more Introduction .... Read less Introduction ....

Install integration
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
There is a trial period of 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.

Cancel integration
At the end of the trial or subscription period, the integration will not be automatically renewed. You will receive an offer for a one-year subscription or renewal by email at the end of this period. You can confirm the renewal by using the payment link in that email. Do you want to terminate the integration in the meantime? This can be done via the dashboard, tab Profile>>Cancel integration.
Are you switching to another web shop/accounting system and do you want to re-establish a connection? In this faq we explain how to do this.

2.How the integration works

A order from the Jouwweb webshop is processed to an e-Boekhouden mutation or invoice. By default, the integration processes to mutations. The option invoices can be requested via webcare@webwinkelfacturen.nl.
The integration retrieves the orders from the webshop every hour and prepares them to be processed to e-Boekhouden.
Read more How the integration works .... Read less How the integration works ....

Pre-check orders
At the start of processing an order, we perform a number of checks on the JouwWeb order:

It is checked whether the total of the JouwWeb order is equal to the sum of the amounts in the order lines plus the shipping costs amount.
If the order is an ICP order, the VAT number is checked.
It is checked whether a corresponding VAT code exists in e-Boekhouden for the VAT in each line.
It is checked whether the order has not already been processed.

Pre-check payments
A payment is processed for every order that has been processed to e-Boekhouden and that has been paid in Jouwweb. It is possible to always process the payment, regardless of the status in Jouwweb. This can be requested via webcare@webwinkelfacturen.nl.

Processing orders
Processing a Jouwweb order to e-Boekhouden takes place in three steps:

The integration first checks if the debtor is already present in the accounting system. If not, the integration creates the debtor in e-Boekhouden. For a new debtor, we must provide a Code field. This becomes the debtor number in e-Boekhouden. We use the same logic here as e-Boekhouden. Matching of debtors between Jouwweb and e-Boekhouden is based on email address.
Products With the invoices option, the integration uses the SKU in the invoice lines. If this product is not present in e-Boekhouden, e-Boekhouden will reject the invoice or post it to a random product. Unfortunately, the integration cannot create new products in e-Boekhouden.
The e-Boekhouden transaction (mutation, invoice) is created and processed.

Steps for processing payment
When processing payments, the integration retrieves the mutation from e-Boekhouden that was created based on the related sale. The integration checks if this mutation is still outstanding. If so, the integration creates the payment mutation.

Post-check
After the order has been processed and a success message has been received from e-Boekhouden, the order is marked as handled. The JouwWeb order appears in the Reporting tab on the dashboard.

If e-Boekhouden returns an error while processing the order, the order appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the order with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the orders can be processed again with the blue Process button.

When forwarding the payment, the payment is also registered so that it cannot be processed again. Payments can also be reviewed via the dashboard.

Data
Information about the data that is processed can be found in the section Day-to-day: To e-Boekhouden later in the manual.

3.Required: e-Boekhouden codes

Registrations from March 14, 2025

To establish the integration with e-Boekhouden, you need an API token. You can find this API token via Administration > Connections > API > e-Boekhouden API > Next. We recommend entering a clear name and an end date one year in the future. Please note that after this end date, you will need to re-establish the connection with the integration.

Registrations before March 14, 2025

To establish the integration with e-Boekhouden.nl, special codes are required. These are:
- username
- Security code 1
- Security code 2

4.Installation

After the installation, check using this FAQ, whether the integration works.

Installing the integration starts with signing up for a trial period, via our integrations page. After registering, you'll receive an email with an installation URL and login details. Use this installation URL to start the integration installation.

Read more Installation .... Read less Installation ....

Webshop authentication
The authentication with the webshop runs via OAuth. Make sure you are logged out of your webshop before establishing the connection. Now click the red Connect button. A login screen for the JouwWeb webshop will automatically appear. If you log in, you will get a screen asking if you allow the connection. If you confirm this, the connection will be established.

If you want to re-establish the connection at a later time, you can always do so by clicking the Connect button.

e-Boekhouden Authentication
The red dot and the red Connect button for e-Boekhouden on the Configuration screen indicate that the connection with e-Boekhouden is not yet valid. To activate the connection, click the red Connect button. You will then see a screen containing fields for a username and two security codes. Here, you enter the username and the two security codes you determined in the previous section.

Webshop
Multiple webshops can be present within one Jouwweb account. You can set here for which webshop you want to create the integration.

Processing status
You can specify which statuses orders should be processed to e-Boekhouden. You can select multiple statuses. The integration will never forward orders twice. The integration is protected against this.

Invoice layout
For e-Boekhouden invoices, an invoice template must be provided. Unfortunately, the integration cannot retrieve the invoice templates in the e-Boekhouden administration. Therefore, the integration uses the name 'Invoice template' as default. If you want to use a different invoice template, you can enter the name of the template when clicking Edit.

Configure VAT rates and general ledger accounts
When configuring the VAT rates and general ledger accounts, a link is created between the VAT rates in webshop and the VAT codes and revenue accounts in e-Boekhouden. You can always make changes by clicking the blue 'Edit' button and selecting an option from the drop-down menus.

Intra-Community (ICP) and international deliveries
The Intra-Community supplies / ICP option is intended for business-to-business deliveries within the EU. These sales are invoiced with 0% VAT. A VAT number from the customer is required. The International option applies to deliveries outside the EU. For these sales, the integration expects 0% VAT; otherwise, the sales cannot be processed. Separate VAT codes and general ledger accounts can be configured for both ICP and international deliveries.

OSS settings
If you are dealing with OSS - new regulations as of July 1, 2021 - it can be configured as follows.

If you use the NL VAT rates, the following remains applicable:
- in the column VAT Code the VAT code with the relevant percentage
- in the column revenue account a revenue account for the net revenue, the payment and shipping costs
- the VAT account column has no function in this case

If you calculate with VAT percentages of the country of delivery in the webshop, please fill in the following:
Per EU country, except NL
- in the column VAT code the VAT code VAT_OSS
- in the VAT account column, a Balance Sheet account for the VAT to be paid in the respective country
- in the column revenue account a revenue account for the net revenue, the payment and shipping costs

Only when using VAT code VAT_OSS, the entry will take place based on the configured VAT account in the Configuration. For other codes, the VAT account is determined in e-boekhouden based on the code.

Once the VAT settings have been configured and saved, you will always see the selected VAT rates. If you want to start over, you can use the grey 'Remove VAT settings' button. Your current settings will then be deleted and you can begin again.

Configure payment methods
You can create a link here between the payment methods in the webshop and a fixed debtor in your e-Boekhouden administration. Orders with a payment method from the list will then always be posted to this debtor. In that case, no new debtors will be created.
Note: It is not possible to set fixed debtors for ICP orders. For an ICP order, a valid VAT number must be transmitted. Therefore, a debtor will always be created in e-Boekhouden for an ICP order.

This option is only available when processing to Invoices.

Setting up payment methods on clearing accounts
When processing payments, a suspense account of type Payment Methods is configured in e-Boekhouden. When setting up the suspense accounts, there is no option to post to fixed debtors per payment method.

5.Day-to-day: From Jouwweb

Processing schedule: New orders from your webshop are retrieved and processed to e-Boekhouden at least once per hour. In addition, every night the orders that were previously retrieved and not yet forwarded to your accounting system are reviewed. The order status of these orders is checked to determine if they should now be processed.

Once an order has been processed, it cannot be processed again. Any order changed in the webshop after it has been processed will not be updated in e-Boekhouden.
Please note: The integration only processes orders, no returns / refunds.

Order and invoice numbers: JouwWeb orders only have an order number, no invoice number. Therefore, only the order number can be processed.

Payments (if activated) When processing payments, the integration checks every day the Jouwweb orders that have been successfully processed to e-Boekhouden. If the order has been processed and the payment status is met, a payment will be created in e-Boekhouden for this order.

Processing status: For each order, the status of the order is reviewed. You have previously indicated when you want orders to be processed to your accounting system. This choice can be viewed - and changed - in the Configuration tab of the dashboard at status for processing sales. Orders that are retrieved and have a status other than one of the chosen options will be automatically processed the following night if they have been assigned one of the chosen options in Jouwweb.

VAT numbers For business orders within the EU, outside the Netherlands, a VAT number is mandatory. The integration checks for this and also verifies the validity of the VAT number.

Field-level specification orders

Specification Jouwweb order. +-

Below is a detail at field level for retrieving orders. The order includes the general values in the order, the order lines, shipping costs, payment costs, and the debtor details.
Name field	Values from Jouwweb order
Order-identifier	[id]
Order number	[orderNumber]
Date	[createdAt]
Order date	[date_created]
Status order	[status]
Payment method	[paymentMethod]
Total VAT order incl. discount	[totalTaxAmount]
Order total incl. VAT and discount	[totalPrice]
Order total excl. VAT with discount	[totalPrice] - [totalTaxAmount]
Total VAT order without discount	[totalTaxAmount] - [discountTaxAmount]
Order total incl VAT	[price][total]
Delivery country	[shippingAddress][country] if filled, otherwise [paymentAddress][country]
ICP indication	The integration determines as follows whether it concerns an ICP order: If the merchant has configured a margin, it is never an ICP order If the total VAT of the order is 0 And there is no VAT on the order lines And the delivery country is not the same as the country of the Jouwweb webshop And the delivery country is an EU country Then it is an ICP delivery, otherwise it is not an ICP delivery
International indication	The integration determines as follows whether it concerns an international order: If the total VAT of the order is 0 And there is no VAT on the order lines And the delivery country is not the same as the country of the Jouwweb webshop And the delivery country is not an EU country Then it is an international delivery outside the EU, otherwise it is not an international delivery outside the EU

Specification Jouwweb order lines. +-

To read the order lines, the integration takes the field [orderlines]. In Jouwweb, order lines have different types. These are indicated by the field [type]. For the order lines, this concerns type article or type [custom].
Name field	Values from Jouwweb order line
Amount	[quantity]
Description	[title], please note, JouwWeb uses an unusual dash. This dash is replaced by a normal dash.
VAT percentage	[taxPercentage], if smaller than 1, the VAT percentage is multiplied by 100. If the field taxPercentage does not exist in the line, the VAT percentage becomes [totalTaxAmount] / ([totalPrice] - [totalTaxAmount]. This percentage is also multiplied by 100.
VAT amount in line	[totalTaxAmount]
Line amount incl VAT	[totalPrice]
Line amount excl VAT	[totalPrice] - [totalTaxAmount]
Unit amounts	Divide the line item amounts by the amount
VAT code and accounts e-Boekhouden	These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order.

Specification Jouwweb shipping costs. +-

A JouwWeb order can have multiple shipping cost lines with different VAT percentages. It can therefore happen that two shipping lines are created from the shipping costs. The first line will be the shipping cost line, the second line will be added to the order lines.
Name field	Values from Jouwweb shipping costs-line
Amount	1
Description	Shipping VAT percentage <>
SKU	Shipping_<>
Line amount incl VAT	[shippingCost], where the amount is calculated pro rata over the VAT percentages in the shopping cart.
VAT amount	[shippingTaxAmount]. , where the amount is calculated pro rata over the VAT percentages in the shopping cart.
VAT percentage	Dependent on the VAT on the order lines
Line amount excl VAT	price incl VAT - VAT amount
VAT code and accounts e-Boekhouden	These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order.

Specification Jouwweb discount lines. +-

The discount lines in the JouwWeb orders are recalculated relative to the order lines. The integration does this to process VAT percentages correctly. The fields discountAmount and discountTaxAmount from the JouwWeb order are used.
Name field	Values from Jouwweb discount-line
Amount	1
Description	Discount (with VAT percentage xxx %)
Discount amount incl VAT	relative amount incl. VAT
Discount amount excl VAT	relative amount excl. VAT
VAT percentage discount	VAT percentage
VAT code and accounts e-Boekhouden	These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order.

Specification Jouwweb customer details +-

Name field	Values from Jouwweb customer
Customer	General Email - [emailAddress] Telnr - [phoneNumber] VAT number - [taxNumber]
The billing address is in field [paymentAddress] and the shipping address in field [shippingAddress]. The content of these fields is always the same, so we do not describe them separately.
Address	Address-fields First name - [firstName] Last name - [lastName] Company name - [companyName] Addressline1 - [streetAddress] Zipcode - [postalCode] City - [city] Iso-countrycode - [country] Country - [country]

6.Day-to-day: To e-Boekhouden

Below is the creation of new transactions in e-Boekhouden - invoices or mutations mutations - detailed at field level.

Creating invoices / sales transactions
The orders from Jouwweb are imported into e-Boekhouden as mutations or invoices. For each order, the VAT and ledger account are provided as configured during the installation of the integration.

When creating an OSS invoice or mutation in e-Boekhouden, for each line in the Jouwweb order two lines appear in the e-Boekhouden mutation / invoice. The first line in the e-Boekhouden mutation / invoice contains the amount excl VAT and the second line the VAT amount. The first line is posted to a revenue account, the second line to a VAT account. The revenue and VAT accounts can be configured via the Configuration tab of the dashboard.

When creating invoices or mutations, descriptions and invoice numbers can be adjusted. Below are the options for creating invoices and mutations in e-Boekhouden. When creating invoices, new debtors may be added to e-Boekhouden.

Please note: When creating mutations, the integration provides a sales number. If a mutation with that number already exists, the existing mutation will be overwritten. Therefore, always ensure that sales numbers are unique, especially if you have multiple integrations feeding into a single e-Boekhouden account.

If your integration was installed after March 14, 2025, and the integration processes to Invoices, these are invoices without a corresponding mutation. We can change this to Invoices with a corresponding mutation. In that case, the invoice can no longer be modified in e-Boekhouden.

Creating new debtors
When creating a mutation or invoice in e-Boekhouden, the code of the relation in e-Boekhouden is used. The integration first checks if the debtor is already present in e-Boekhouden. If so, the integration will use the relation code of this existing e-Boekhouden debtor. If not, the integration creates the debtor in e-Boekhouden.

The integration creates a RelationCode for the new e-Boekhouden debtor. The procedure is the same as if you were to create the mutation or invoice in e-Boekhouden yourself. The method performed by the integration is:
1. Determine the company name and the name of the debtor. For the debtor's name, the first name is appended to the last name.
2. Determine whether the company name or personal name of the debtor is used as the base name. If the company name is present, this becomes the base name. Otherwise, the first plus last name.
3. Take at most the first 10 characters of the base name
4. Determine if the base name occurs more than once in e-Boekhouden. If so, it will have one or more sequence numbers. Determine the first available sequence number and append this to the base name.

Example: If the company name is empty and the name is Klaartje Pietersen, the base name becomes KlaartjePietersen. We take the first 10 characters of this. This results in KlaartjePi. If this already occurs 5 times and the highest is KlaartjePi4, the debtor code becomes KlaartjePi5.

Matching between and e-Boekhouden for debtors is based on the email address.

Please note: The integration will never modify debtors in e-Boekhouden. The email address field is used for matching debtors. For integrations started before October 28, 2023, that process to e-Boekhouden mutations, we provide the debtor data within the mutation, and e-Boekhouden determines the debtor code itself.

Creating payment transactions
Payments from Jouwweb are imported into e-Boekhouden as mutations. For each payment, the financial account is provided as configured in the integration settings. If you want to change this account, you can easily do so via the Configuration tab of the dashboard. To process a payment, the integration attempts to find the corresponding item in e-Boekhouden. Since the sale has also been processed under the same key, the integration will attempt to find the mutation for the processed sale.

If the mutation cannot be found, is not outstanding, or the outstanding amount does not match the payment amount, the payment will not be processed to e-Boekhouden.

Processing without outstanding item
It is possible to process payments for which there is no outstanding item to e-Boekhouden. To do this, we need to adjust a contract setting. It is certainly not the best method, so we advise using this sparingly or not at all. Please note: There are two things to keep in mind when processing payments to e-Boekhouden:

There is a technical limit to the number of outstanding items the integration can retrieve. We cannot say exactly where that limit lies, but a few hundred outstanding items is very many.
e-Boekhouden has its own reconciliation option. This means that if payments come in through the bank book, for example, and the debtor and order number match, e-Boekhouden automatically matches that payment to the sales mutation. e-Boekhouden does not take the outstanding amount into account because there may also be partial payments. Always ensure that the order numbers of the mutations are unique.

Specification field level creating e-Boekhouden

Field-level specification of the e-Boekhouden invoice. +-

Name	Example	Note
Invoice number	3908	This is optional; we recommend letting e-Boekhouden determine the invoice numbers itself. Then they are guaranteed to be unique and sequential. If you still want to provide the invoice number, the Jouwweb order number can be used for this.
Relation code	2023031416200123	The RelationCode of the debtor in e-Boekhouden. It is possible that the debtor was added to e-Boekhouden by the integration in a previous step.
Date	2023-01-11	Order date
Payment term	14
Accounting mutation description	ORD145 - mollie	Order number - payment method (if present)
DirectDebit	false	Cannot be adjusted
Invoice template	Invoice template	The name of the invoice profile, default Invoice template. If you cannot set the invoice profile in the Configuration tab, you can provide the name to us, and we will set it.
Products		The article codes of the products in e-Boekhouden. It is possible that the integration created products in e-Boekhouden for this in a previous step.
PostInAccounting	true	Cannot be adjusted
Lines
Amount	1
Code	6940478067395	Product code in e-Boekhouden
Description	2-week extension	The description in the line
PricePerUnit	8.22	Unit price excl. VAT
VATCode	HIGH_SALES_21	As configured via the dashboard
OffsetAccountCode	8000	As configured via the dashboard
CostCenterID	0	This is never provided

Specification at field level e-Boekhouden mutation. +-

Name	Example	Note
TYPE	2	Invoice payment received, this cannot be adjusted.
ACCOUNT	1300	Usually 1300, but can be adjusted on request. Account configured for the payment method - this is a financial account in e-Boekhouden.
DESCRIPTION	ORD235	Payment payment method - sales number in payment.
INVOICE	ORD235	sales number in payment
PAYMENT REFERENCE	ORD235	order number
DATE	01-01-2023
INEX	EX
RelationCode		Debtor from the Open Items list at the sales mutation
Lines
AMOUNTEXCL	99.09	Amount ex VAT
AMOUNTINCL	119.90	Amount incl. VAT
VATAMOUNT	20.81	VAT amount
VATPERC	HIGH_SALES_21	As set on the dashboard
OFFSET ACCOUNT	8000	As set on the dashboard

Specification at field level e-Boekhouden payment mutation +-

Name	Example	Note
MutationNo	Empty	e-Boekhouden determines this number automatically. This cannot be adjusted.
Type	InvoicePaymentReceived	This cannot be adjusted.
Relation code	Relation debtor in e-Boekhouden
Date	2023-10-02	Sales date
Description	iDEAL - 123 - trx_qwer	Payment method - mutation number - transaction_id
Invoice number	90282	Invoice number
Entry document	tr_qwer	transaction ID payment
Payment term	14	Not editable
InExVAT	IN	Not editable
Line	Input amount Amount incl VAT - is equal to input amount Amount excl VAT - is equal to input amount VAT amount - is 0 VAT code - NONE VAT percentage - 0 OffsetAccountCode - as configured via the dashboard

7.Support

We believe it is important that you as have direct access to information about the integration whenever you want. That is why every customer has a personal dashboard.
Read more Support .... Read less Support ....

Explanation tabs dashboard

On the Dashboard >> Report you can see which orders from your Jouwweb webshop, and when, have been transferred to e-Boekhouden.

At Dashboard >> Errors you can see which orders have not been processed. Via the blue Process button you can (re)submit the order. Via the red Report problem button you can create a ticket with us.

At Dashboard >> Open the orders are listed that have not yet been processed because they do not yet have the correct status in the webshop. Every night jobs run to review the status again and still process the order.

At Dashboard >> Configuration the settings of your integration are listed. You can adjust the settings there.

At Dashboard >> Profile invoices are available for download. You can also specify an additional email address here for sending emails and stop the integration.

What if orders are missing in e-Boekhouden

If orders are missing in e-Boekhouden we recommend following the steps below:

Log in to the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The username and password are included in the registration email.
Go to the Errors tab and check if order is there. You may need to adjust the search period if the order is from a previous month. If you find order in this overview:
1. Check the error code and verify whether you can resolve it yourself.
2. If yes resolve the issue and click the blue Process button to resubmit the order.
3. If not use the red Report problem button to create a ticket with us.
4. Note if there are multiple errors, please create only 1 or 2 tickets. We will automatically see the other issues.
Go to the Report tab and see if order is listed there. If so, you'll often see an identifier for e-Boekhouden (in the purple section of the overview) that you can use to search for order.
Go to the Open tab and check if order is there.
If you cannot resolve the issue, you can always create a ticket via the green Ask us button.

You can send any other questions or comments to . For a quick response, please always include the license key and as much information as possible. If you encounter any problems during installation, please let us know where you're experiencing the issue. And if there's an error message, please include that as well. If you think orders is missing, please provide the number and date. This way, we can perform a more targeted search and tell you what's wrong.

We have an extensive FAQ-section on the website. Pay particular attention to these sections: and https://faq.webwinkelfacturen.nl/category/15/e_boekhouden.html.

Would you prefer that we perform the installation of the integration for you? That is possible. Send an email to webcare@webwinkelfacturen.nl with the request. For an installation, we charge € 39.50 excl. VAT. For installations, we require access to the webshop and the accounting system.

We can perform migrations for orders that took place in the past. The request procedure and method are described in this faq. For migrations we charge €67.50 excl. VAT per 1000 orders.

Manual: Jouwweb - Eboekhouden