1.Introduction
This is the manual for the integration between JouwWeb and Eenvoudigfactureren.
Please note: The integration only processes orders. The integration does not process refunds.
- This integration is a financial integration. It is not a logistics integration. It is not suitable for updating customers in Eenvoudigfactureren, printing packing slips, or synchronizing products/inventory.
- This integration does not replace the work of an accountant. It saves time because you no longer have to retype documents. The accountant is still needed for advice, expertise, and control.
Tip: Other customers using this integration found the tips in the FAQ for JouwWeb and in the FAQ for Eenvoudigfactureren.
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
There is a trial period of 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.
At the end of the trial or subscription period, the integration will not be automatically renewed. You will receive an offer for a one-year subscription or renewal by email at the end of this period. You can confirm the renewal by using the payment link in that email. Do you want to terminate the integration in the meantime? This can be done via the dashboard, tab Profile>>Cancel integration.
Are you switching to another web shop/accounting system and do you want to re-establish a connection? In this faq we explain how to do this.
2.How the integration works
The integration retrieves the orders from the webshop every hour and prepares them to be processed to Eenvoudigfactureren.
Read more How the integration works .... Read less How the integration works ....
At the start of processing an order, we perform a number of checks on the JouwWeb order:
- It is checked whether the total of the JouwWeb order is equal to the sum of the amounts in the order lines plus the shipping costs amount.
- If the order is an ICP order, the VAT number is checked.
- It is checked whether a corresponding VAT code exists in Eenvoudigfactureren for the VAT in each line.
- It is checked whether the order has not already been processed.
Upon a successful check, the Eenvoudigfactureren invoice is created and processed to Eenvoudigfactureren. The debtor details are placed in the Eenvoudigfactureren invoice. Eenvoudigfactureren itself checks if the debtor is already present.
After the order has been processed and a success message has been received from Eenvoudigfactureren, the order is marked as handled. The JouwWeb order appears in the Reporting tab on the dashboard.
If Eenvoudigfactureren returns an error while processing the order, the order appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the order with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the orders can be processed again with the blue Process button.
Data
Information about the data that is processed can be found in the section Day-to-day: To Eenvoudigfactureren later in the manual.
3.Required: EenvoudigFactureren
- Log in to EenvoudigFactureren
- Go to Profile (top right) > Access Management
- Click on add API key
- In terms of management, you can select either All or a limited set. With a limited set, the integration requires access to Invoices, Customers, Items, and Layouts.
- Make a copy of the generated API key. You will need this key in the next Installation section.
4.Installation
After the installation, check using this FAQ, whether the integration works.
Installing the integration starts with signing up for a trial period, via our integrations page. After registering, you'll receive an email with an installation URL and login details. Use this installation URL to start the integration installation.
Read more Installation .... Read less Installation ....
Webshop authentication
The authentication with the webshop runs via OAuth. Make sure you are logged out of your webshop before establishing the connection. Now click the red Connect button. A login screen for the JouwWeb webshop will automatically appear. If you log in, you will get a screen asking if you allow the connection. If you confirm this, the connection will be established.
If you want to re-establish the connection at a later time, you can always do so by clicking the Connect button.
Authentication Eenvoudigfactureren
Authentication with Eenvoudigfactureren is done via the token you created in the previous section. You click the red Connect button next to the Eenvoudigfactureren Connection. A popup will automatically appear where you can enter the token.
If you wish to re-establish the connection at a later time, you can always do so by clicking the ReConnect button.
Multiple webshops can be present within one Jouwweb account. You can set here for which webshop you want to create the integration.
Processing status
You can specify which statuses orders should be processed to Eenvoudigfactureren. You can select multiple statuses. The integration will never forward orders twice. The integration is protected against this.
When processing to the Eenvoudigfactureren accounting system, the VAT percentages are transferred directly. Therefore, there is no possibility to post to separate VAT codes or ledger accounts.
5.Day-to-day: From Jouwweb
Once an order has been processed, it cannot be processed again. Any order changed in the webshop after it has been processed will not be updated in Eenvoudigfactureren.
Please note: The integration only processes orders, no returns / refunds.
Field-level specification orders
| Below is a detail at field level for retrieving orders. The order includes the general values in the order, the order lines, shipping costs, payment costs, and the debtor details. | |
| Name field | Values from Jouwweb order |
| Order-identifier | [id] |
| Order number | [orderNumber] |
| Date | [createdAt] |
| Order date | [date_created] |
| Status order | [status] |
| Payment method | [paymentMethod] |
| Total VAT order incl. discount | [totalTaxAmount] |
| Order total incl. VAT and discount | [totalPrice] | Order total excl. VAT with discount | [totalPrice] - [totalTaxAmount] |
| Total VAT order without discount | [totalTaxAmount] - [discountTaxAmount] |
| Order total incl VAT | [price][total] |
| Delivery country | [shippingAddress][country] if filled, otherwise [paymentAddress][country] |
| ICP indication | The integration determines as follows whether it concerns an ICP order:
|
| International indication | The integration determines as follows whether it concerns an international order:
|
| To read the order lines, the integration takes the field [orderlines]. In Jouwweb, order lines have different types. These are indicated by the field [type]. For the order lines, this concerns type article or type [custom]. | ||
| Name field | Values from Jouwweb order line | |
| Amount | [quantity] | |
| Description | [title], please note, JouwWeb uses an unusual dash. This dash is replaced by a normal dash. | |
| VAT percentage | [taxPercentage], if smaller than 1, the VAT percentage is multiplied by 100. If the field taxPercentage does not exist in the line, the VAT percentage becomes [totalTaxAmount] / ([totalPrice] - [totalTaxAmount]. This percentage is also multiplied by 100. | |
| VAT amount in line | [totalTaxAmount] | |
| Line amount incl VAT | [totalPrice] | |
| Line amount excl VAT | [totalPrice] - [totalTaxAmount] | |
| Unit amounts | Divide the line item amounts by the amount | |
| VAT code and accounts Eenvoudigfactureren | These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order. | |
| A JouwWeb order can have multiple shipping cost lines with different VAT percentages. It can therefore happen that two shipping lines are created from the shipping costs. The first line will be the shipping cost line, the second line will be added to the order lines. | ||
| Name field | Values from Jouwweb shipping costs-line | |
| Amount | 1 | |
| Description | Shipping VAT percentage < |
|
| SKU | Shipping_< |
|
| Line amount incl VAT | [shippingCost], where the amount is calculated pro rata over the VAT percentages in the shopping cart. | |
| VAT amount | [shippingTaxAmount]. , where the amount is calculated pro rata over the VAT percentages in the shopping cart. | |
| VAT percentage | Dependent on the VAT on the order lines | |
| Line amount excl VAT | price incl VAT - VAT amount | |
| VAT code and accounts Eenvoudigfactureren | These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order. | |
| The discount lines in the JouwWeb orders are recalculated relative to the order lines. The integration does this to process VAT percentages correctly. The fields discountAmount and discountTaxAmount from the JouwWeb order are used. | ||
| Name field | Values from Jouwweb discount-line | |
| Amount | 1 | |
| Description | Discount (with VAT percentage xxx %) | |
| Discount amount incl VAT | relative amount incl. VAT | |
| Discount amount excl VAT | relative amount excl. VAT | |
| VAT percentage discount | VAT percentage | |
| VAT code and accounts Eenvoudigfactureren | These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order. | |
| Name field | Values from Jouwweb customer |
| Customer |
General
|
| The billing address is in field [paymentAddress] and the shipping address in field [shippingAddress]. The content of these fields is always the same, so we do not describe them separately. | |
| Address |
Address-fields
|
6.Day-to-day: To Eenvoudigfactureren
Creating invoices
When creating invoices, an invoice is created by default with the amounts incl. VAT and the order number in the reference field. The invoice number is empty by default, so that the invoice number is determined within Eenvoudigfactureren. We recommend this method.
However, it is possible to process the amounts excl. VAT. In some situations, there are also possibilities to add an order or invoice number to the reference and fill in the invoice number of Eenvoudigfactureren.
When processing customer information, it is first checked whether the customer has been processed before. If so, this Eenvoudigfactureren debtor is used as the debtor for the Eenvoudigfactureren transaction. If the customer is not yet known, they are added to Eenvoudigfactureren. Matching is based on email address. Please note: The integration only creates debtors. The integration does not modify debtors.
It is currently not possible to post to products.
The integration creates the invoice in Eenvoudigfactureren, but will not automatically send the invoice to the debtor. This is possible and can be requested by sending us an email stating the license key.
Field-level specification Eenvoudigfactureren
| Name | Example | Note |
| Customer identifier | 1234567 | Customer identifier within Eenvoudigfactureren |
| Invoice number | Empty by default | Can be filled with order number upon request |
| Payment period | 14 | Not adjustable |
| Reference | order number | Adjustable |
| Date | 2024-05-23 | Sales date - please note, this is the order date in Jouwweb |
| Amounts incl. VAT | yes | Upon request, amounts excl. VAT can be processed |
| Invoice lines | ||
| Product name | Bicycle | As on the line in the sale |
| VAT percentage | 21 | Depending on the VAT percentage in the sales line |
| Amount | 2 | |
| Unit price | 19.99 | |
| Name | Example | Note |
| Name | Bakery De Witte | If the company name is not filled, the first name plus last name will appear here |
| To the attention of | Karin de Wit | If the company name is not filled, this field is empty |
| Address line 1 | Stationstraat 12 | |
| Postal code | 1000 AA | |
| City | Amsterdam | |
| info@sponiza.nl | ||
| Telnr | 0632281625 | |
| Contacts | ||
| Contact name | Karin de Wit | |
| info@sponiza.nl | ||
| Telnr | Karin de Wit | 0632281625 |
7.Support
Read more Support .... Read less Support ....
Explanation tabs dashboard
On the Dashboard >> Report you can see which orders from your Jouwweb webshop, and when, have been transferred to Eenvoudigfactureren.What if orders are missing in Eenvoudigfactureren
If orders are missing in Eenvoudigfactureren we recommend following the steps below:- Log in to the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The username and password are included in the registration email.
- Go to the Errors tab and check if order is there. You may need to adjust the search period if the
order is from a previous month. If you find order in this overview:
- Check the error code and verify whether you can resolve it yourself.
- If yes resolve the issue and click the blue Process button to resubmit the order.
- If not use the red Report problem button to create a ticket with us.
- Note if there are multiple errors, please create only 1 or 2 tickets. We will automatically see the other issues.
- Go to the Report tab and see if order is listed there. If so, you'll often see an identifier for Eenvoudigfactureren (in the purple section of the overview) that you can use to search for order.
- Go to the Open tab and check if order is there.
- If you cannot resolve the issue, you can always create a ticket via the green Ask us button.