1.Introduction
This is the manual for the integration between KMO Shops and King/MUIS.
- This integration is a financial integration. It is not a logistics integration. It is not suitable for updating customers in King/MUIS, printing packing slips, or synchronizing products/inventory.
- This integration does not replace the work of an accountant. It saves time because you no longer have to retype documents. The accountant is still needed for advice, expertise, and control.
Tip: Other customers using this integration found the tips in the FAQ for KMO Shops and in the FAQ for King/MUIS.
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
There is a trial period of 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.
If you want to terminate the integration, you can remove the app from the app store in your backend.
Are you switching to another accounting system and want to create a new integration? You can install the new app from the app store in your backend. Make sure you are logged out of the dashboard of the old integration and preferably start the new installation in an incognito browser.
Are you switching to another webshop system? Via our integrations page you can see whether you install it from the relevant app store, or by means of an installation link.
Has the installation been successful, but do you see in the dashboard of the integration the old license key still present when you click the dropdown arrow next to the key (even though that app/key has been deleted)? If so, please send us an email requesting that the old key be removed.
2.How the integration works
KMO Shops works with webhooks. We receive a notification as soon as a new order is created in your webshop or if an order changes. If the order can be processed - this depends on the status - the integration places the order in the processing queue. Depending on how busy the processing queue is, the order will be processed quickly or slightly later. In general, the queues move quickly.
Read more How the integration works .... Read less How the integration works ....
At the start of processing an order, we perform a number of checks on the KMO Shops order:
- It is checked whether the total of the KMO Shops order is equal to the sum of the amounts in the order lines plus the shipping cost amount.
- If the order is an ICP order, the VAT number is checked.
- It is checked whether a corresponding VAT code exists in King/MUIS for the VAT in each line.
- It is checked whether the order has not already been processed.
Processing a KMO Shops order to King/MUIS happens in three steps:
- It is checked if the customer already exists in King/MUIS. If not, the customer is created. Matching is based on the email address.
- When processing to King/MUIS orders, it is checked whether the products from the KMO Shops order are already present in King/MUIS. Missing products are created.
- The King/MUIS journal entry or order is created and processed.
After the order has been forwarded and a success message from King/MUIS has been received, the order is marked as handled. The KMO Shops order appears at the Reporting tab on the dashboard.
If King/MUIS returns an error while processing the order, the order appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the order with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the orders can be processed again with the blue Process button.
Data
Information about the data that is processed can be found in the section Day-to-day: To King/MUIS later in the manual.
3.Required: MUIS environmental code
To integrate with MUIS, you need to request an environment code. MUIS has a manual explaining how to do this. A shortened version follows.
Option 1: The entrepreneur / accountant works with iMUIS Online (SAAS / Web-based)
For the integration, the customer requires a subscription to the iMUIS Online Cloudswitch module for each administration. The accountant can select this for the entrepreneur via User Management. Alternatively, if the entrepreneur does not work through an accountant, the customer can take out a subscription themselves. Subsequently, the entrepreneur generates an environment code via iMUIS Online > Management > My data / Subscription / Connections tab Connections. An environment code is generated when you click on Connect with us as a partner (webwinkelfacturen). Copy this environment code. You will need it to establish the integration between the webshop and MUIS.
Option 2: The entrepreneur / accountant works with iMUIS Business Software (Windows)
In this situation, the entrepreneur must possess an iMUIS Online license, and iMUIS Online must be available on their own server. The entrepreneur generates an environment code via iMUIS Online > Management > My details / Subscription / Connections, Connections tab. An environment code is generated when you click on Connect with us as a partner (webshop invoices). Copy this environment code. You will need it to establish the connection between the webshop and MUIS.
If you use the MUIS orders option, you need to configure the following additional items in MUIS:
- Add item group 29 and enter the revenue account for this item group. New products are automatically added to this item group.
- Add webshop order type, because the orders forwarded to MUIS use this order type.
- Add the Shipping Costs shipping method to the MUIS shipping methods. Ensure that you set a default delivery condition and a preferred order method for the shipping method, and that you link the shipping method to the webshop order type.
4.Installation
Installing the integration starts with signing up for a trial period, via our integrations page. After registering, you'll receive an email with an installation URL and login details. Use this installation URL to start the integration installation.
Activating the integration consists of three steps:
1. Establishing the connection with the KMO Shops webshop. Through this step, you authorize the integration to read the data from your webshop.
2. Establishing the connection with King/MUIS. This authorizes the integration to write transactions to your King/MUIS administration and read information.
3. Configuring additional data, such as the VAT settings.
Authentication King/MUIS
You click the red Connect button for MUIS Software. You establish the connection with MUIS by entering the environment code. You determined this environment code in the previous section.
To process to King/MUIS financial entries, you can configure a debtors account and journal. To process to King/MUIS orders, a journal is not required.
When configuring the VAT rates and general ledger accounts, a link is created between the VAT rates in webshop and the VAT codes and revenue accounts in King/MUIS. You can always make changes by clicking the blue 'Edit' button and selecting an option from the drop-down menus.
By default, all EU countries are shown in the list. You only need to configure the countries you sell to, and - if applicable - ICP and International.
The integration shows the standard VAT rates for Europe. You can adjust the VAT percentage with which you sell - left column. For example: By default, sales to Germany are set to 21%, but if you sell in the webshop with 19%, you can adjust that in the left column. Intra-Community (ICP) and international deliveries
The Intra-Community supplies / ICP option is intended for business-to-business deliveries within the EU. These sales are invoiced with 0% VAT. A VAT number from the customer is required. The International option applies to deliveries outside the EU. For these sales, the integration expects 0% VAT; otherwise, the sales cannot be processed. Separate VAT codes and general ledger accounts can be configured for both ICP and international deliveries.
Once the VAT settings have been configured and saved, you will always see the selected VAT rates. If you want to start over, you can use the grey 'Remove VAT settings' button. Your current settings will then be deleted and you can begin again.
You can create a link here between the payment methods in the webshop and a fixed debtor in your King/MUIS administration. Orders with a payment method from the list will then always be posted to this debtor. In that case, no new debtors will be created.
Note: It is not possible to set fixed debtors for ICP orders. For an ICP order, a valid VAT number must be transmitted. Therefore, a debtor will always be created in King/MUIS for an ICP order.
5.Day-to-day: From KMO Shops
Debtors
The integration first checks if the debtor is already present in the accounting system. If not, the integration creates the debtor in King/MUIS. Matching of debtors between KMO Shops and King/MUIS takes place based on email address.
VAT numbers For business orders within the EU, outside the Netherlands, a VAT number is mandatory. The integration checks for this.
6.Day-to-day: To MUIS
Creating invoices / sales transactions
The orders from KMO Shops are imported into King/MUIS as financial entries or orders. For each order, the VAT and general ledger account are provided as configured during the installation of the integration.
When creating entries / orders, new debtors and/or products may be added to King/MUIS.
When processing customer information, it is first checked whether the customer has been processed before. If so, this King/MUIS debtor is used as the debtor for the King/MUIS transaction. If the customer is not yet known, they are added to King/MUIS. Matching is based on email address. Please note: The integration only creates debtors. The integration does not modify debtors.
Product VAT: When creating new products - orders option - in King/MUIS, the integration uses the VAT percentage in the order line. This means that products in ICP and International orders will be created with 0% VAT in King/MUIS. After all, the integration has no other VAT percentage available for the product.
Item group: Products are placed in item group 29. This item group must be present in the MUIS administration.
Dummy products The integration does not work with dummy products because shipping costs and other costs are included as an amount in the header of the order.
Please note: Products are only created in King/MUIS. Products in King/MUIS are never modified.
The integration creates an order or financial entry in King/MUIS, not an invoice. Therefore, the integration cannot ensure that an invoice is automatically sent from King/MUIS.
Field-level specification King/MUIS
| Name | Example | Note |
| Total line | ||
| Journal | 41 | |
| Account | 13317 | King/MUIS debtor code |
| Offset account | 2975 | Debtors account - adjustable via the dashboard |
| VAT | 0 | |
| Invoice | 14194 | , consists only of the digits of the . |
| Date | 01-03-2023 | order date |
| Year | 2023 | |
| PN | 3 | period |
| Description | 14194 | , including letters and other characters. |
| Entry document | 14194 | , including letters and other characters |
| Entry amount | 50,08 | Total amount incl. VAT |
| Detail lines | ||
| Journal | 41 | |
| Account | 13317 | Revenue account |
| Offset account | 2975 | Debtors account - adjustable via the dashboard. |
| VAT | 0 | VAT code - as configured on the dashboard. |
| Amount | 1 | |
| Date | 01-03-2023 | order date |
| PN | 3 | period |
| Year | 2023 | |
| Entry document | 14194 | , consists only of the digits of the order number |
| Entry amount | -14.99 | Line amount incl. VAT, on request excl. - multiplied by (-1) |
| VAT amount | -2.60 | Multiplied by (-1). |
| Description | Sale 23456 | Product name |
| Name | Example | Note |
| Debtor ID | [id] | |
| Date | 2023-11-23 | order date |
| Delivery date | 2023-11-23 | order date |
| Type | webshoporder | Must be created in the King/MUIS administration. |
| Extern orderid | 1234 | |
| Reference | ORD12345 | |
| Remark | ||
| External comment | ||
| Order costs | Payment costs + surcharges - discounts, excl. VAT | |
| Shipping costs | [shipping_costs] | Excl. VAT |
| Lines |
|
| Name | Example | Note |
| House number | [DeliveryHousenr] | If [DeliveryHousenr] is an array, then the house number field is empty. |
| Country | [DeliveryIsoCountry] | |
| Name | [DeliveryCustomername] | If a Company name is provided, then [DeliveryCompany][DeliveryCustomername] |
| City | [DeliveryCity] | |
| Postal code | [DeliveryZipcode] | |
| Address | [DeliveryAdres] |
| Name | Example | Note |
| product name | [product_name] |
If [description] is present, then the product name is [description]. Maximum length 40. |
| Articlekey | [articlekey] | Maximum length 20. |
| VAT | [taxpercentage] |
Is this < 1 dan [taxpercentage] * 100.
|
| Description | [description] | |
| Item group | 29 |
Products are placed in item group 29. This item group must be present in the MUIS administration. |
| Number | [articlekey] | |
| Selling price | [priceExcl] | |
| Selling price incl. | [priceIncl] | |
| Sourceproduct | [eannummer] |
7.Support
Read more Support .... Read less Support ....
Explanation tabs dashboard
On the Dashboard >> Report you can see which orders from your KMO Shops webshop, and when, have been transferred to King/MUIS.What if orders are missing in King/MUIS
If orders are missing in King/MUIS we recommend following the steps below:- Log in to the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The username and password are included in the registration email.
- Go to the Errors tab and check if order is there. You may need to adjust the search period if the
order is from a previous month. If you find order in this overview:
- Check the error code and verify whether you can resolve it yourself.
- If yes resolve the issue and click the blue Process button to resubmit the order.
- If not use the red Report problem button to create a ticket with us.
- Note if there are multiple errors, please create only 1 or 2 tickets. We will automatically see the other issues.
- Go to the Report tab and see if order is listed there. If so, you'll often see an identifier for King/MUIS (in the purple section of the overview) that you can use to search for order.
- Go to the Open tab and check if order is there.
- If you cannot resolve the issue, you can always create a ticket via the green Ask us button.