1.Introduction
This is the manual for the integration between Lightspeed eCom and Lundify.
- This integration is a financial integration. It is not a logistics integration. It is not suitable for updating customers in Lundify, printing packing slips, or synchronizing products/inventory.
- This integration does not replace the work of an accountant. It saves time because you no longer have to retype documents. The accountant is still needed for advice, expertise, and control.
- Please note: Bjorn Lunden Lundify does not support OSS. This integration is therefore not suitable for OSS. If your webshop falls under OSS regulations, the advice is not to use this integration, or only for non-OSS sales.
Tip: Other customers using this integration found the tips in the FAQ for Lightspeed eCom and in the FAQ for Lundify.
You install this integration from the Lightspeed eCom App Store. If you select the Accounting category, our apps will appear automatically. You can recognize us as a supplier by the blue area and the white gear icon at the top right. If you click on the App, you will see a description and the Install button. Upon activation, you will be automatically guided through the configuration screens.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
Important: Once the integration is installed, always log in to the dashboard via https://uwkoppeling.webwinkelfacturen.nl, and not from the app store.
The trial period for the integration is 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.
If you want to terminate the integration, you can simply remove the app from the app store in your backend.
Are you switching to another accounting system and want to create a new integration? You can install the new app from the app store in your backend. Make sure you are logged out of the dashboard of the old integration and preferably start the new installation in an incognito browser.
Are you switching to another webshop system? Via our integrations page you can see whether you install it from the relevant app store, or by means of an installation link.
Has the installation been successful, but do you see in the dashboard of the integration the old license key still present when you click the dropdown arrow next to the key (even though that app/key has been deleted)? If so, please send us an email requesting that the old key be removed.
2.How the integration works
The integration works with webhooks from the Lightspeed eCom webshop. Processing can be done in two ways, namely based on paid orders or invoices. The advantage of the option paid orders is that orders that are not paid do not enter the accounting system. With this option, however, credit notes are not included. With the option invoices all invoices are processed to Lundify, so both debit and credit invoices. You can set the preference for paid orders or invoices via the Configuration tab of the dashboard.
Read more How the integration works .... Read less How the integration works ....
At the start of processing an order, we perform a number of checks on the Lightspeed eCom order or invoice:
- It is checked whether the total of the Lightspeed eCom order / invoice is equal to the sum of the amounts in the order / invoice lines plus the shipping costs amount.
- If the order / invoice is an ICP sale, the VAT number is checked.
- It is checked whether a corresponding VAT code exists in Lundify for the VAT in each line.
- It is checked whether the order or invoice has not already been processed.
Processing orders or invoices
Processing a Lightspeed eCom order or invoice to Lundify takes place in three steps:
- It is checked if the customer already exists in Lundify. If not, the customer is created. Matching is based on the email address.
- When processing to Lundify orders, it is checked whether the products from the Lightspeed eCom order or invoice are already present in Lundify. Missing products are created.
- The Lundify invoice is created and added.
3.Required: Lundify connection
A public key is required to connect to Lundify. You can find this key in your Lundify dashboard. Log in and go to Integrations. If you click on the right gear icon (2), a popup will appear. Activate the integration (3) and copy the key (the string in the box).

Then you log in on the dashboard https://uwkoppeling.webwinkelfacturen.nl. Enter the key in the Configuration, Authentication, or All Settings tab. This establishes the connection with Lundify.

4.Installation
The integration between Lightspeed eCom and bjornlunden is installed via the Lightspeed App Store. First, the connection with your webshop is established and you authorize the integration to read data from your webshop.
Read more Installation .... Read less Installation ....
Two more steps need to be completed:
1. Establishing the connection with Lundify. This authorizes the integration to write transactions to your Lundify administration and to read information.
2. The configuration itself.
Authentication Lundify
Establishing the connection with Lundify is done via the red Connect button in the Configuration tab. In the pop-up, you enter your Customer Code (this is the Lundify online 5-digit member number), and the token you created in the previous section. Please note, you need the entire code as a token, including the 1-part.
To use Lundify, select an administration within your account. You also indicate in which journal the revenue should be posted and what the debtors account is. The journal for processing (individual) orders or invoices will be a Sales journal.
When configuring the VAT rates and general ledger accounts, a link is created between the VAT rates in webshop and the VAT codes and revenue accounts in Lundify. You can always make changes by clicking the blue 'Edit' button and selecting an option from the drop-down menus.
By default, the integration shows a fixed list of VAT rates per EU country. You can configure this fixed list. If you provide OSS, you can easily adjust the list with the correct VAT percentage per country. If you prefer to use the VAT rates from your webshop, you can adjust this in the contract settings. Intra-Community (ICP) and international deliveries
The Intra-Community supplies / ICP option is intended for business-to-business deliveries within the EU. These sales are invoiced with 0% VAT. A VAT number from the customer is required. The International option applies to deliveries outside the EU. For these sales, the integration expects 0% VAT; otherwise, the sales cannot be processed. Separate VAT codes and general ledger accounts can be configured for both ICP and international deliveries.
Once the VAT settings have been configured and saved, you will always see the selected VAT rates. If you want to start over, you can use the grey 'Remove VAT settings' button. Your current settings will then be deleted and you can begin again.
You can create a link here between the payment methods in the webshop and a fixed debtor in your Lundify administration. Orders or invoices with a payment method from the list will then always be posted to this debtor. In that case, no new debtors will be created.
Note: It is not possible to set fixed debtors for ICP orders or invoices. For an ICP order or invoice, a valid VAT number must be transmitted. Therefore, a debtor will always be created in Lundify for an ICP order or invoice.
5.Day-to-day: From Lightspeed
VAT numbers: For business orders within the EU, outside the Netherlands, a VAT number is mandatory. The integration performs a check on the validity of VAT numbers.
Field-level specification orders
| Below is an elaboration at field level when retrieving orders. The general values in the order and the order rules are discussed, the shipping costs and the debtor details. | |
| Name field | Values from Lightspeed eCom order |
| Order-identifier | [id] |
| Order number | [ordernumber_full] |
| Affiliate number | This must be requested separately by the merchant. The field [comment] is used for this. |
| Customer number | [customer][resource][id], this is not used |
| Order and booking date | [createdAt] |
| ICP indication |
An order is an ICP order if:
|
| International indication |
An order is an international order if:
|
| Order status | [status] |
| Payment status | [paymentStatus] |
| Payment method | [paymentTitle] |
| Paymentmethod-id | [paymentId] |
| Total amounts excl VAT | [priceExcl] |
| Total amounts incl VAT | [priceIncl] |
| Total VAT | Total incl - Total excl |
| Total discounts incl or excl VAT | The amounts in the order can be incl. or excl. VAT. This is determined by the field [order_row_taxes_included] |
| Total discounts | 0 |
| Name field | Values from Lightspeed eCom order |
| VAT percentage | [taxRate] * 100 |
| Name product | The name of the product is determined as follows
|
| SKU | [sku] |
| Ean | [ean] |
| Productcode | [articleCode] |
| Amount | [quantityOrdered] |
| Discount excl / incl VAT | [discountExcl] / [discountIncl] |
| Line amounts incl or excl VAT without discount | [basePriceExcl] / [basePriceIncl] * quantity |
| Line amounts incl or excl VAT with discount | [priceExcl] / [priceIncl] |
| Unit amounts incl or excl VAT without discount | [basePriceExcl] / [basePriceIncl] |
| Unit amounts incl or excl VAT with discount | [priceExcl] / [priceIncl] divide by the quantity |
| Accounts and VAT codes from Lundify | These are determined based on the settings in the integration, the delivery country of the order and the VAT percentages. The type for order lines is turnover / revenue. |
| Name field | Values from Lightspeed eCom order |
| Name | Shipping costs [shipmentTitle] |
| VAT percentage | [shopmentTaxRate] * 100 |
| Shipping costs incl or excl VAT without discount | [shipmentBasePriceExcl] / [shipmentBasePriceIncl] |
| Discount Shipping costs incl or excl VAT | [shipmentDiscountExcl] / [shipmentDiscountIncl] |
| Shipping costs incl or excl VAT with discount | [shipmentBasePriceExcl] / [shipmentBasePriceIncl] minus [shipmentDiscountExcl] / [shipmentDiscountIncl] |
| Accounts and VAT codes from Lundify | These are determined based on the settings in the integration, the delivery country of the order and the VAT percentages. The type for shipping costs is shipping / shipping costs. |
| Name field | Values from Lightspeed eCom order |
| Name | Payment costs [paymentTitle] |
| VAT percentage | [paymentTaxRate] |
| Payment costs incl and excl VAT | [paymentBasePriceExcl] / [paymentBasePriceIncl] |
| Accounts and VAT codes from Lundify | These are determined based on the settings in the integration, the delivery country of the order and the VAT percentages. The type for payment costs is payment / payment costs. |
| Name field | Values from Lightspeed eCom order |
| First name | [first_name] |
| Last name | [last_name] |
| Company name | [companyName] |
| Phone number | [phone] |
| Chamber of Commerce number | [companyCoCnumber], a clean-up action takes place here |
| Address line 1 | [addressBillingStreet] [addressBillingNumber] [addressBillingExtension] |
| Address line 2 | [addressBillingStreet2] |
| Zip code | [addressBillingZipcode] |
| City | [addressBillingCity] |
| Country | [addressBillingCountry][code], and the name is determined based on that code |
| Iso country | [addressBillingCountry][code] |
| Shipping address | Same as for the billing address, but now with [addressShipping] instead of [addressBilling] |
| VAT number | [companyVatNumber] - this is checked for correctness |
| Emailaddress | [email] |
Field-level specification invoices
| Below is a specification at field level for retrieving invoices. The debtors from the invoice are read in the same way as for orders. The fields are listed above. | |
| Name field | Values from Lightspeed eCom invoice |
| Invoice-identifier | [id] |
| Invoice number | [number] |
| Order-identifier | [id] of the order associated with the invoice |
| Affiliate number | This must be requested separately by the merchant. The field [comment] is used for this. |
| Invoice date | [createdAt] |
| ICP indication |
An order is an ICP order if:
|
| International indication |
An order is an international order if:
|
| Payment status | [paymentStatus] |
| Payment method | [paymentTitle] |
| Paymentmethod-id | [paymethodId] |
| Total amounts incl or excl VAT | [priceIncl] and [priceExcl] |
| Total VAT | [priceIncl] - [priceExcl] |
| Similar to retrieving customer data from the order, see above. |
| The invoice lines in the Lightspeed invoice have a type. The lines with type equal to product or custom are designated as invoice lines. These invoice lines are processed one by one. | |
| Name field | Values from the Lightspeed eCom invoice line |
| VAT percentage | [taxRate] * 100 |
| Name product | The name of the product is determined as follows
|
| SKU | [sku] |
| Ean | [ean] |
| Productcode | [articleCode] |
| Amount | [quantity] |
| Discount excl / incl VAT | [discountExcl] / [discountIncl] |
| Line amounts incl or excl VAT without discount | [basePiceExcl] / [basePriceIncl] * [quantity] |
| Line amounts incl or excl VAT with discount | [priceExcl] / [priceIncl] |
| Unit amounts incl or excl VAT without discount | [basePriceExcl] / [basePriceIncl] |
| Unit amounts incl or excl VAT with discount | [priceExcl] / [priceIncl] divide by [quantity] |
| Accounts and VAT codes from Lundify | These are determined based on the settings in the integration, the delivery country of the invoice and the VAT percentages. The type for invoice lines is turnover / revenue. |
| The invoice lines in the Lightspeed invoice have a type. The lines with type equal to shipment. The integration expects a maximum of 1 shipping line. | |
| Name field | Values from the Lightspeed eCom shipping line |
| VAT percentage | [taxRate] * 100. If the VAT percentage is 0, it is checked whether the VAT percentage can be determined from [basePriceIncl] and [basePriceExcl] |
| Name | Shipping costs [variant] |
| Amount | 1 |
| Discount excl / incl VAT | [discountExcl] / [discountIncl] |
| Line amounts incl or excl VAT without discount | [basePiceExcl] / [basePriceIncl] |
| Line amounts incl or excl VAT with discount | [priceExcl] / [priceIncl] |
| Unit amounts incl or excl VAT without discount | [basePriceExcl] / [basePriceIncl] |
| Unit amounts incl or excl VAT with discount | [priceExcl] / [priceIncl] |
| Accounts and VAT codes from Lundify | These are determined based on the settings in the integration, the delivery country of the invoice and the VAT percentages. The type for shipping lines is shipment / shipping costs. |
| The invoice lines in the Lightspeed invoice have a type. The lines with type equal to payment. The integration expects a maximum of 1 payment line. | |
| Name field | Values from the Lightspeed eCom payment line |
| VAT percentage | [taxRate] * 100. If the VAT percentage is 0, it is checked whether the VAT percentage can be determined from [basePriceIncl] and [basePriceExcl] |
| Name | Payment costs [variant] |
| Amount | 1 |
| Discount excl / incl VAT | [discountExcl] / [discountIncl] |
| Line amounts incl or excl VAT without discount | [basePiceExcl] / [basePriceIncl] |
| Line amounts incl or excl VAT with discount | [priceExcl] / [priceIncl] |
| Unit amounts incl or excl VAT without discount | [basePriceExcl] / [basePriceIncl] |
| Unit amounts incl or excl VAT with discount | [priceExcl] / [priceIncl] |
| Accounts and VAT codes from Lundify | These are determined based on the settings in the integration, the delivery country of the invoice and the VAT percentages. The type for payment lines is payment / payment costs. |
6.Day-to-day: To Lundify
Creating invoices
The orders or invoices from Lightspeed eCom are imported into Lundify as an invoice. This invoice is also immediately posted as a journal entry. For each order or invoice, the VAT and general ledger account are provided as configured during the installation of the integration.
When creating invoices, new debtors may be added to Lundify. By default, no products are added to Lundify, and the text line from the Lightspeed eCom order or invoice appears in the Lundify invoice. It is possible to provide a product code. If you want this, please contact webcare@webwinkelfacturen.nl.
Cost center
It is possible to provide one default cost center to the Lundify invoice. One default cost center is possible per integration. Please contact webcare@webwinkelfacturen.nl stating the license key to make use of this.
When processing customer information, it is first checked whether the customer has been processed before. If so, this Lundify debtor is used as the debtor for the Lundify invoice. If the customer is not yet known, they are added to Lundify. Matching is based on email address. Please note: The integration only creates debtors. The integration does not modify debtors.
When processing to Lundify invoices incl. products, products that are not yet in Lundify will be added. See here for an explanation of how product codes are determined FAQ. The product is assigned the VAT code based on the VAT percentage in the order or invoice line and the general ledger account configured in the Configuration tab of the dashboard.
Please note: The integration only creates products. The integration does not modify products.
It is not possible to automatically send the created invoice in Lundify to the customer.
Field-level specification Lundify
| Name | Example | Note |
| Customer ID | 1011 | Debtor identifier in Lundify |
| Invoice date | 2025-06-01 | Sales date Lightspeed eCom order or invoice |
| Expiration date | 2025-06-15 | Standard 14 days, not adjustable |
| Comment | Please leave on the doorstep | Comment Lightspeed eCom order or invoice |
| Name | Sarah de Zwart | Debtor name according to Lightspeed eCom order or invoice |
| info@sponiza.nl | ||
| Address | Stationstraat 12 | |
| Postal code | 1234 AB | |
| City | Amsterdam | |
| Country | NL | |
| Recipient name | Mies Talenberg | |
| Shipping address | Dorpsstraat 152 | |
| Postcode - Shipping address | 2345 AB | |
| City - Shipping address | Heerlen | |
| Country - Shipping address | NL | |
| Invoice lines | ||
| Revenue account | 8000 | |
| Product-identifier | prod123 | Only if processing to products is enabled. |
| Amount | 3 | |
| Unit price excl. VAT | 1.50 | Please note: This is the unit price excl. VAT. |
| Line price incl. VAT | 4.91 | |
| VAT code | 2 | |
| Text | Birthday cake | |
| Name | Example | Note |
| name | Confectioner | Empty if there is no company name |
| street | Stationsweg 12 | Address |
| country | SE / NL | Invoice address country |
| email address | info@sponiza.nl | |
| phone no | 0623138822 | |
| Address details | ||
| entityid | 123 | Identifier Lundify debtor |
| Invoice address details | ||
| Name | Example | Note |
| entityId | prod123 | Identifier product |
| account | 8000 | Revenue account |
| name | Birthday cake | Product name |
| descriptionUK | Birthday cake with whipped cream and orange | Product description |
| Vatcode | 2 | VAT code |
| VAT account | 1500 | VAT account |
| costCenter | 001 | Default cost center |
| Because the prices from Lightspeed eCom are used, and a product is added once and not modified thereafter, no prices are provided with the product. | ||
7.Support
Read more Support .... Read less Support ....
Explanation tabs dashboard
On the Dashboard >> Report you can see which orders or invoices from your Lightspeed eCom webshop, and when, have been transferred to Lundify.What if orders or invoices are missing in Lundify
If orders or invoices are missing in Lundify we recommend following the steps below:- Log in to the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The username and password are included in the registration email.
- Go to the Errors tab and check if order or invoice is there. You may need to adjust the search period if the
order or invoice is from a previous month. If you find order or invoice in this overview:
- Check the error code and verify whether you can resolve it yourself.
- If yes resolve the issue and click the blue Process button to resubmit the order or invoice.
- If not use the red Report problem button to create a ticket with us.
- Note if there are multiple errors, please create only 1 or 2 tickets. We will automatically see the other issues.
- Go to the Report tab and see if order or invoice is listed there. If so, you'll often see an identifier for Lundify (in the purple section of the overview) that you can use to search for order or invoice.
- Go to the Open tab and check if order or invoice is there.
- If you cannot resolve the issue, you can always create a ticket via the green Ask us button.