1.Introduction

This is the manual for the integration between Magento and e-Boekhouden.

The integration ensures that invoices from the Magento webshop are processed to mutations or invoices in e-Boekhouden. Because the invoices enter the merchant's accounting system directly, it saves time on financial administration.

Please pay special attention to the following
The integration is working for these versions of Magento: FAQ - Magento versions. The integration is a basic integration. Magento has many options in the standard version that the integration does not support. In particular, these are:
  1. Reading shipping addresses. We do have an option for this, but it needs to be programmed on the Magento webshop side.
  2. Reading payment costs. We do have an option for this, but it needs to be programmed on the Magento webshop side.
  3. Adding discounts excl. VAT. The integration does not support this.
  4. Adding credit amounts - adjustments - in credit invoices. The integration cannot process this because the VAT information is missing.
  5. In some situations, the VAT of free items cannot be determined correctly.
  6. In some situations, the VAT percentage does not come through correctly from the Magento webshop. This often happens with smaller amounts and/or large quantities. Magento webshops pass on amounts in 2 decimals, not 4. This causes rounding differences. These invoices will have to be entered manually in e-Boekhouden.
  7. We will supplement this list if we notice that more items are missing.
This integration is a financial integration. It is not a logistical integration. The integration is not suitable for updating customers in e-Boekhouden, printing packing slips or synchronizing products/stock. Also, establishing the connection with OAuth can be difficult and we often cannot resolve this on our end.
This integration does not replace the work of an accountant. It saves time because you no longer have to retype documents. The accountant is still needed for advice, expertise, and control.

Tip: Other customers using this integration found the tips in the FAQ for Magento and in the FAQ for e-Boekhouden.

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Install integration
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
There is a trial period of 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.

Cancel integration
At the end of the trial or subscription period, the integration will not be automatically renewed. You will receive an offer for a one-year subscription or renewal by email at the end of this period. You can confirm the renewal by using the payment link in that email. Do you want to terminate the integration in the meantime? Please send us an email with the request and the license key. We can only stop integrations for you as of the current date, not on a future date.
Are you switching to another web shop/accounting system and do you want to re-establish a connection? In this faq we explain how to do this.
We advise you to deactivate the OAuth keys of the integration in your Magento webshop when uninstalling the integration.

2.How the integration works

A invoice from the Magento webshop is processed to an e-Boekhouden mutation or invoice. By default, the integration processes to mutations. The option invoices can be requested via webcare@webwinkelfacturen.nl.

Invoices are retrieved from the Magento webshop once per hour. This integration processes Magento invoices, not Magento orders. The integration works for both Magento 1.9 and Magento 2.x webshops, starting from Magento 2.1. Therefore, we do not support Magento 2.0.
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Pre-check
At the start of processing an invoice, we perform a number of checks on the Magento invoice:
  • It is checked whether the total of the Magento invoice is equal to the sum of the amounts in the invoice lines.
  • If the invoice is an ICP invoice, the VAT number is checked.
  • It is checked whether a corresponding VAT code exists in e-Boekhouden for the VAT in each line.
  • It is checked whether the invoice has not already been processed.

Processing invoices
Processing a Magento invoice to e-Boekhouden takes place in three steps:
  1. The integration first checks if the debtor is already present in the accounting system. If not, the integration creates the debtor in e-Boekhouden. For a new debtor, we must provide a Code field. This becomes the debtor number in e-Boekhouden. We use the same logic here as e-Boekhouden. Matching of debtors between Magento and e-Boekhouden is based on email address.
  2. Products With the invoices option, the integration uses the SKU in the invoice lines. If this product is not present in e-Boekhouden, e-Boekhouden will reject the invoice or post it to a random product. Unfortunately, the integration cannot create new products in e-Boekhouden.
  3. The e-Boekhouden transaction (mutation, invoice) is created and processed.

Post-check
After the invoice has been forwarded and a success message from e-Boekhouden has been received, the invoice is marked as completed. The Magento invoice appears in the Report tab on the dashboard.

If e-Boekhouden returns an error while processing the invoice, the invoice appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the invoice with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the invoices can be processed again with the blue Process button.

Data
Information about the data that is processed can be found in the section Day-to-day: To e-Boekhouden later in the manual.

3.Required: Magento keys - only Magento 1.x

This step is only necessary for Magento 1.x. If you have a Magento 2.x webshop, you can skip this chapter!

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To establish the connection with Magento 1.9 webshops, an extension must first be added, and then a consumer key and secret must be created.

3.1 Install extension

Installing and configuring the extension for Magento 1.x consists of the following steps:

First, check if your Magento webshop environment allows the use of the REST API. This check consists of the following steps. We use www.jouwwebwinkel.nl as the URL of your webshop.

(i) Is the REST API accessible? You can test this with the url http://www.jouwwebwinkel.nl/api/rest/products. Do you see a 403 appear on your screen? Fine. But …

(ii) … do you see a 404-screen?

Then the URL is redirected to an error page. This could be a problem with the .htaccess file. The line RewriteRule ^api/rest api.php?type=rest [QSA,L] must be present in this file. If not, you need to add it.

The problem could also be caused by a setting in the Apache web server. See this link for more information: http://magento.stackexchange.com/questions/29936/rest-api-returns-404.

(iii) Does the username you used to create the OAUTH keys have admin rights? That is actually necessary, otherwise the data cannot be retrieved from the webshop.

(iv) Do you use php-fpm fastcgi in the hosting environment? In that case, the authorization keys may not be transmitted correctly. This link contains more information: http://www.magentogeek.com/magento-rest-api-solution-for-400-bad-request/. This applies, among other things, to webshops hosted at byte.nl - shared hosting. They have a good explanation to solve this.

(v) In all cases: Contact us if you can't figure it out. We sometimes see details in our log files that might help you resolve the problems.

1. Turn off caching in your webshop. You can do this via System > Cache Management. After installing the extension, you can turn caching back on.

2. Install extension. Unzip the file and install the files under your Magento root. You can see from the structure of the zip file where to place which files. No files will be overwritten.

3. Define the REST Role. You first define a so-called Role that can read the invoice details, including tax rates and payment methods, from your webshop. To do this, go to System > Web Services > REST Roles. To use the extension, you need to create a Role of type Administrator. You create this by clicking Add Admin Role. If you already have one, you can reuse that Role.

Plaatje Magento REST Role aanmaken

On the left side of the screen is a screen titled Role Information. Click on the sub-menu link Role API Resources. You will see the option REST API Calls to read invoices appear. Check all the boxes under this option and save the details.

Installatie extensie Magento

You have now configured the integration to have the right to read the invoices, tax rates, and payment methods entities from Magento, but you have not yet specified which data it is allowed to retrieve per entity.

4. Assign the fields that can be read. Go to System > Web Services > REST Attributes. Open the User Type Admin. Here, you will see the option REST API Calls to read invoices appear again. Check all options again and save the details.

Configureer REST Attributes

5. Link the administrator to the REST role. Finally, you need to assign the administrator to the REST role. Go to System > Permissions > Users. Click on the administrator of the webshop. Go to REST Role, the bottom option in the menu on the left. Assign the administrator of the webshop to the Administrator REST Role.

 

Assign user to REST Role

3.2 Magento consumerkey and consumersecret
 

The steps for creating a Magento consumer key and consumer secret are as follows:
1. Log in as admin to your Magento 1.x webshop.
2. Go to System > Web Services > REST OAuth Consumers.

Plaatje Magento Consumerkey en Consumersecret


3. Click Add new to create the Magento keys. The key and secret are already filled in. Enter the name for the connection and the callback URL yourself. The value of the callback URL must be: https://interface.cloudinvoice.company/api/v1/servlet/magento/callback.php

Plaatje Magento Consumerkey en Consumersecret

4. Enter your administrator password. Click Save. You will enter the key and secret from this screen in a later chapter in the Consumerkey and Consumersecret fields of the connection settings screen.

4.Required: Magento after version 2.1

Magento webshops up to and including version 2.4.3 should follow the steps below to establish a connection with the webshop. For Magento webshops from version 2.4.4 onwards, we recommend creating an integration as explained below, but without a callback. If you contact us afterwards, we will ensure that you can enter the client ID / client secret / access token and token secret to establish the connection with the Magento webshop.

Please note: This is a standard integration without customization options. This means that the integration does not support all extensions in the webshop. It can also be difficult to connect the webshop due to a specific hosting configuration, for example, because of a modified .htaccess file, complex redirects, or a firewall. If you encounter these problems, it is often necessary to engage a Magento expert.

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Installing and configuring the extension for Magento 2.x consists of the following steps:

1. Configuration. There are two Magento tabs you need to fill in. For the first one, we come up with a recognizable name and enter the Callback URL (https://interface.cloudinvoice.company/api/v1/servlet/magento2/callback.php?cikey=YOURLICENSEKEY), the Identity link URL (https://interface.cloudinvoice.company/api/v1/view/cloudinvoice/authenticate.php), and your password. YOURLICENSEKEY must be replaced with the license key from the email. It is always smart to save in between (top right). After that, we move on to the second tab, API.

 

Integration info tab invullen

You are now going to assign the permissions: which data from the webshop is the integration allowed to use? The image explicitly indicates which resources you need to check. Then click SAVE in the top right.

API tab invullen 2. Activating the extension. You are now going to activate the extension. First, click on ACTIVATE.

Activeer extentie You must grant permission to do so using the ALLOW button in the top right of the next screen.

Allow And now you finally understand why Magento 2 is called 'Magento 2': two windows open! On the first window (so outside your Magento store):

Authenticatie informatie

In this separate window, enter your webshop domain name and the connection key you received by email upon registration. If you then click the Consent to connect button, you will see the activation take place in the other screen (of your Magento store).

Na toestemming geven kijk je naar je Magento scherm The extension is now fully activated. To be sure, you can check the status of your integration on the Integration screen within your Magento webshop. The status should now be ACTIVE.

Status extentie You have now completed the preparations in your Magento 2.x store.

5.Required: e-Boekhouden codes

Registrations from March 14, 2025

To establish the integration with e-Boekhouden, you need an API token. You can find this API token via Administration > Connections > API > e-Boekhouden API > Next. We recommend entering a clear name and an end date one year in the future. Please note that after this end date, you will need to re-establish the connection with the integration.

Registrations before March 14, 2025

To establish the integration with e-Boekhouden.nl, special codes are required. These are:
- username
- Security code 1
- Security code 2

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The username is the username you use to log in. You can find the security code in the Settings. Go to Administration > Settings > Webshop Invoices. You will then see the two security codes listed. You enter these codes in the next step.

 

6.Installation

After installation, check using this FAQ, whether the integration works.

Installing the integration starts with signing up for a trial period, via our integrations page. After registering, you'll receive an email with an installation URL and login details. Use this installation URL to start the integration installation.

Activating the integration consists of three steps:
1. Establishing the connection with the Magento webshop. For Magento 2.x webshops, you have already done this in the previous step. For Magento 1.9 webshops, you need to fill in additional details here.
2. Establishing the connection with e-Boekhouden. This authorizes the integration to write transactions to your e-Boekhouden administration and read information.
3. Configuring additional data, such as the VAT settings. Please note: The integration uses the amounts from the webshop to calculate the VAT percentages. Ensure that rounding differences do not cause problems with the VAT percentages.

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Before the integration can be used, the terms and conditions must first be accepted. The terms and conditions are based on the general ICT Terms and Conditions (industry organization) and the general GDPR guidelines.

Authentication Magento webshop:
This step only needs to be performed for Magento 1.9 webshops. For Magento 2.x webshops, the authentication has already been done in the previous step. Authenticating the Magento 1.9 webshop is done as follows:

- First you fill in the admin URL of the webshop with the consumerkey and consumersecret from the previous step.


- Then you click the yellow Connect button to give the integration the correct authorization. Only after performing these two steps is a valid connection with the Magento webshop established. You can see this because the indicator will be green.

e-Boekhouden Authentication
The red dot and the red Connect button for e-Boekhouden on the Configuration screen indicate that the connection with e-Boekhouden is not yet valid. To activate the connection, click the red Connect button. You will then see a screen containing fields for a username and two security codes. Here, you enter the username and the two security codes you determined in the previous section.

Invoice layout
For e-Boekhouden invoices, an invoice template must be provided. Unfortunately, the integration cannot retrieve the invoice templates in the e-Boekhouden administration. Therefore, the integration uses the name 'Invoice template' as default. If you want to use a different invoice template, you can enter the name of the template when clicking Edit.

Configure VAT rates and general ledger accounts
When configuring the VAT rates and general ledger accounts, a link is created between the VAT rates in webshop and the VAT codes and revenue accounts in e-Boekhouden. You can always make changes by clicking the blue 'Edit' button and selecting an option from the drop-down menus.

Intra-Community (ICP) and international deliveries
The Intra-Community supplies / ICP option is intended for business-to-business deliveries within the EU. These sales are invoiced with 0% VAT. A VAT number from the customer is required. The International option applies to deliveries outside the EU. For these sales, the integration expects 0% VAT; otherwise, the sales cannot be processed. Separate VAT codes and general ledger accounts can be configured for both ICP and international deliveries.

OSS settings
If you are dealing with OSS - new regulations as of July 1, 2021 - it can be configured as follows.

If you use the NL VAT rates, the following remains applicable:
- in the column VAT Code the VAT code with the relevant percentage
- in the column revenue account a revenue account for the net revenue, the payment and shipping costs
- the VAT account column has no function in this case

If you calculate with VAT percentages of the country of delivery in the webshop, please fill in the following:
Per EU country, except NL
- in the column VAT code the VAT code VAT_OSS
- in the VAT account column, a Balance Sheet account for the VAT to be paid in the respective country
- in the column revenue account a revenue account for the net revenue, the payment and shipping costs

Only when using VAT code VAT_OSS, the entry will take place based on the configured VAT account in the Configuration. For other codes, the VAT account is determined in e-boekhouden based on the code.

Once the VAT settings have been configured and saved, you will always see the selected VAT rates. If you want to start over, you can use the grey 'Remove VAT settings' button. Your current settings will then be deleted and you can begin again.

Configure payment methods
You can create a link here between the payment methods in the webshop and a fixed debtor in your e-Boekhouden administration. Invoices with a payment method from the list will then always be posted to this debtor. In that case, no new debtors will be created.
Note: It is not possible to set fixed debtors for ICP invoices. For an ICP invoice, a valid VAT number must be transmitted. Therefore, a debtor will always be created in e-Boekhouden for an ICP invoice.

This option is only available when processing to Invoices.

7.Day-to-day: From Magento

In this section, we show how we retrieve the invoices from Magento

Processing schedule: New invoices in your webshop are retrieved at least once per hour. The integration retrieves both invoices and credit invoices for Magento 2.x and processes them. For Magento 1.9, credit invoices are not processed by default. You can request this option from us.

Once an invoice has been processed, it cannot be processed again. An invoice that is modified in the webshop after it has been processed will not be adjusted in e-Boekhouden.

VAT numbers For business orders within the EU, outside the Netherlands, a VAT number is mandatory. The integration checks for this and also verifies that the VAT number is a valid VAT number.

VAT calculation: The integration always uses the prices in the [base_] fields, such as [base_grand_total] and [base_row_total].

The VAT amount in the invoice lines is determined as follows:
VAT amount = ['base_row_total_incl_tax'] - ['base_row_total']
The VAT percentage is determined as follows:
VAT amount/ ['base_row_total']
If the amount excl. VAT is 0, the VAT percentage defaults to 21%. Unfortunately, this cannot be adjusted.

Based on the VAT percentage, the VAT code and the general ledger account in e-Boekhouden are determined. We notice that some Magento webshops make their own corrections to the VAT in their invoices. The VAT then does not exactly match the VAT of the products. This results in incorrect VAT percentages, such as 8% instead of 9% and 22% instead of 21%. The integration cannot correct this and will give an error message if 8% and 22% do not appear in the webshop's VAT settings. We generally see this problem occur when using small amounts. Unfortunately, the integration does not have an adequate solution for this.


Field-level specification invoices
Specification Magento invoices +-
Below is a specification at the field level for retrieving invoices from Magento 2.x webshops.
Name field Values from Magento order
Factor for multiplying amounts In the Magento credit invoices, the amounts are listed as positive amounts. This is because debit invoices and credit invoices are separate entities. In Magento, you therefore have two types of invoices, debit and credit, and both types have a positive amount. Therefore, the integration uses a factor = 1 for debit invoices and a factor = -1 for credit invoices.
Invoice-identifier [entity_id] Please note, to keep those IDs unique between debit and credit invoices, the integration places a 1 before the invoice ID of the credit invoice. This is why you see a multiplication by the factor.
Invoice number [increment_id] from the Magento invoice
Orderid [order_id]
Order number [increment_id] from the Magento order. If it is configured for the merchant that the order number is leading, then for the order number a C_ is placed.
Affiliate number Is determined based on the underlying order
  • See [extension_attributes][payment_additional_info] from the Magento order
  • Loop through the different arrays
  • Determine the value value at key channel_id
Order-identifier This is determined based on the URL in the field [order]
Invoice date [created_at]
ICP indication An invoice is an ICP invoice if:
  • The merchant does not have a contract with margin.
  • The invoice has no VAT
  • The country is an EU country other than the sales country
International indication An invoice is an international invoice if:
  • The invoice has no VAT.
  • The country is a country outside the EU.
Payment method The payment method is determined as follows based on the field [paymethod]:
  • If the payment method [paymethod] occurs in the credentials settings - and is thus configured on the dashboard https://uwkoppeling.webwinkelfacturen.nl, tab Configuration, then that payment method is used. When checking if the payment method exists, a so-called cleanUp action is performed. Hyphens and capital letters are ignored.
  • If the payment method [paymethod] is not found and the name contains the word transfer, back, invoice or rekening, the payment method becomes banktransfer.
  • If the name contains the word ideal, the payment method becomes ideal.
  • If the name contains the word paypal, the payment method becomes paypal.
  • If the name contains the word afterpay, the payment method becomes afterpay.
  • If the name contains the words mister and cash, the payment method becomes mistercash.
  • If the name contains the words credit and card, maestro, visa or mastercard, the payment method becomes creditcard.
  • In all other cases, the payment methods will be default.
Paymentmethod-id [paymethod_id]
Total amounts incl or excl VAT The amounts in the order can be incl. or excl. VAT. This is determined by the field [taxes_included]. This value is important for determining the Total incl and the Total excl, see below.
Total incl [base_grand_total]. The base_ part ensures that the amount is taken in the webshop's base currency.
Total VAT [base_tax_amount]
Total excl Total incl VAT - Total VAT
Shopping cart values These values are read via [base_subtotal] and [base_subtotal_inc_tax]
Specification Magento invoices lines +-
Name field Values from Magento order
Name product [name], special characters are removed as much as possible
Amount [qty]
Amount incl VAT [base_row_total_incl_tax]; for the unit amount we divide by the quantity
Amount excl VAT [base_row_total]; for the unit amount we divide by the quantity
VAT Amount with discount [base_row_total_incl_tax] - [base_row_total]; for the unit amount we divide by the quantity
VAT percentage The VAT percentage is tricky with Magento invoices because the Magento API provides these prices in 2 decimals, which quickly results in a percentage of 20%, 22%, 8% or 10% for small amounts. There is a workaround, but that requires programming work on the side of the Magento webshop.
  • default: field VAT amount / [base_row_total]. This percentage is rounded to 2 decimals.
  • workaround 4-decimals: field [extension_attributes][tax_amount4_decimals] / [extension_attributes][base_row_total4_decimals]. This percentage is rounded to 2 decimals.
Discount [base_discount_amount] for the discount amount incl VAT. For the discount excl VAT [base_discount_amount] - [base_discount_tax_compensation_amount].
Line prices incl and excl discount These are calculated from the discount and the unit prices. The unit prices are multiplied by the quantity.
The shipping costs are added as a separate invoice line The amounts are determined based on [total_shipping], [shipping_tax_percentage] and [invoice_row_taxes_included] as in other lines. This line is only added for an amount other than 0.
The payment costs are added as a separate invoice line The amounts are determined based on [paymethod_costs], [extra_payment_option_price] and [invoice_row_taxes_included] as in other lines. This line is only added for an amount other than 0.
The surcharges are added as separate lines to the invoice The amounts are determined based on [extra_costs], [credit_point_discount], [invoice_row_taxes_included] as in other lines. The amount is only added for an amount other than 0. This leads to a maximum of 2 extra lines.
Accounts and VAT codes from e-Boekhouden These are determined based on the settings in the integration, the delivery country of the invoice and the VAT percentages. The type for invoice lines is turnover / revenue, for the shipping costs line shipping / shipping costs and payment costs payment / payment costs.

8.Day-to-day: To e-Boekhouden

Below is the creation of new transactions in e-Boekhouden - invoices or mutations - detailed at field level.

Creating invoices / sales transactions
The invoices from Magento are imported into e-Boekhouden as mutations or invoices. For each invoice, the VAT and ledger account are provided as configured during the installation of the integration.

When creating an OSS invoice or mutation in e-Boekhouden, for each line in the Magento invoice two lines appear in the e-Boekhouden mutation / invoice. The first line in the e-Boekhouden mutation / invoice contains the amount excl VAT and the second line the VAT amount. The first line is posted to a revenue account, the second line to a VAT account. The revenue and VAT accounts can be configured via the Configuration tab of the dashboard.

When creating invoices or mutations, descriptions and invoice numbers can be adjusted. Below are the options for creating invoices and mutations in e-Boekhouden. When creating invoices, new debtors may be added to e-Boekhouden.

Please note: When creating mutations, the integration provides a sales number. If a mutation with that number already exists, the existing mutation will be overwritten. Therefore, always ensure that sales numbers are unique, especially if you have multiple integrations feeding into a single e-Boekhouden account.

If your integration was installed after March 14, 2025, and the integration processes to Invoices, these are invoices without a corresponding mutation. We can change this to Invoices with a corresponding mutation. In that case, the invoice can no longer be modified in e-Boekhouden.

Creating new debtors
When creating a mutation or invoice in e-Boekhouden, the code of the relation in e-Boekhouden is used. The integration first checks if the debtor is already present in e-Boekhouden. If so, the integration will use the relation code of this existing e-Boekhouden debtor. If not, the integration creates the debtor in e-Boekhouden.

The integration creates a RelationCode for the new e-Boekhouden debtor. The procedure is the same as if you were to create the mutation or invoice in e-Boekhouden yourself. The method performed by the integration is:
1. Determine the company name and the name of the debtor. For the debtor's name, the first name is appended to the last name.
2. Determine whether the company name or personal name of the debtor is used as the base name. If the company name is present, this becomes the base name. Otherwise, the first plus last name.
3. Take at most the first 10 characters of the base name
4. Determine if the base name occurs more than once in e-Boekhouden. If so, it will have one or more sequence numbers. Determine the first available sequence number and append this to the base name.

Example: If the company name is empty and the name is Klaartje Pietersen, the base name becomes KlaartjePietersen. We take the first 10 characters of this. This results in KlaartjePi. If this already occurs 5 times and the highest is KlaartjePi4, the debtor code becomes KlaartjePi5.

Matching between and e-Boekhouden for debtors is based on the email address.

Please note: The integration will never modify debtors in e-Boekhouden. The email address field is used for matching debtors. For integrations started before October 28, 2023, that process to e-Boekhouden mutations, we provide the debtor data within the mutation, and e-Boekhouden determines the debtor code itself.

Create products
Unfortunately, the integration cannot create new products in e-Boekhouden through the e-Boekhouden connection possibilities.


Specification field level creating e-Boekhouden
Field-level specification of the e-Boekhouden invoice. +-
e-Boekhouden factuur
Name Example Note
Invoice number 3908 This is optional; we recommend letting e-Boekhouden determine the invoice numbers itself. Then they are guaranteed to be unique and sequential. If you still want to provide the invoice number, the Magento invoice number or order number can be used for this.
Relation code 2023031416200123 The RelationCode of the debtor in e-Boekhouden. It is possible that the debtor was added to e-Boekhouden by the integration in a previous step.
Date 2023-01-11 Order date
Payment term 14 A default payment term can be set for invoices
Accounting mutation description ORD145 - mollie Order number - payment method (if present)
DirectDebit false Cannot be adjusted
Invoice template Invoice template The name of the invoice profile, default Invoice template. If you cannot set the invoice profile in the Configuration tab, you can provide the name to us, and we will set it.
Products The article codes of the products in e-Boekhouden. It is possible that the integration created products in e-Boekhouden for this in a previous step.
PostInAccounting true Cannot be adjusted
Lines
Amount 1
Code 6940478067395 Product code in e-Boekhouden
Description 2-week extension The description in the line
PricePerUnit 8.22 Unit price excl. VAT
VATCode HIGH_SALES_21 As configured via the dashboard
OffsetAccountCode 8000 As configured via the dashboard
CostCenterID 0 This is never provided
Specification at field level e-Boekhouden mutation. +-
e-Boekhouden betaaltransactie
Name Example Note
TYPE 2 Invoice payment received, this cannot be adjusted.
ACCOUNT 1300 Usually 1300, but can be adjusted on request.
Account configured for the payment method - this is a financial account in e-Boekhouden.
DESCRIPTION ORD235 Payment payment method - sales number in payment.
INVOICE ORD235 sales number in payment
PAYMENT REFERENCE ORD235 invoice number or order number
DATE 01-01-2023
INEX EX
RelationCode Debtor from the Open Items list at the sales mutation
Lines
AMOUNTEXCL 99.09 Amount ex VAT
AMOUNTINCL 119.90 Amount incl. VAT
VATAMOUNT 20.81 VAT amount
VATPERC HIGH_SALES_21 As set on the dashboard
OFFSET ACCOUNT 8000 As set on the dashboard
       

9.Support

We believe it is important that you as online retailer have direct access to information about the integration whenever you want. That is why every customer has a personal dashboard.
Read more Support .... Read less Support ....

Persoonlijk

Explanation tabs dashboard

On the Dashboard >> Report you can see which invoices from your Magento webshop, and when, have been transferred to e-Boekhouden.

At Dashboard >> Errors you can see which invoices have not been processed. Via the blue Process button you can (re)submit the invoice. Via the red Report problem button you can create a ticket with us.

At Dashboard >> Open the invoices are listed that have not yet been processed because they do not yet have the correct status in the webshop. Every night jobs run to review the status again and still process the invoice.

At Dashboard >> Configuration the settings of your integration are listed. You can adjust the settings there.

At Dashboard >> Profile invoices are available for download. You can also specify an additional email address here for sending emails and stop the integration.

What if invoices are missing in e-Boekhouden

If invoices are missing in e-Boekhouden we recommend following the steps below:
  1. Log in to the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The username and password are included in the registration email.
  2. Go to the Errors tab and check if invoice is there. You may need to adjust the search period if the invoice is from a previous month. If you find invoice in this overview:
    1. Check the error code and verify whether you can resolve it yourself.
    2. If yes resolve the issue and click the blue Process button to resubmit the invoice.
    3. If not use the red Report problem button to create a ticket with us.
    4. Note if there are multiple errors, please create only 1 or 2 tickets. We will automatically see the other issues.
  3. Go to the Report tab and see if invoice is listed there. If so, you'll often see an identifier for e-Boekhouden (in the purple section of the overview) that you can use to search for invoice.
  4. Go to the Open tab and check if invoice is there.
  5. If you cannot resolve the issue, you can always create a ticket via the green Ask us button.

You can send any other questions or comments to webcare@webwinkelfacturen.nl. For a quick response, please always include the license key and as much information as possible. If you encounter any problems during installation, please let us know where you're experiencing the issue. And if there's an error message, please include that as well. If you think invoices is missing, please provide the number and date. This way, we can perform a more targeted search and tell you what's wrong.

We have an extensive FAQ-section on the website. Pay particular attention to these sections: https://faq.webwinkelfacturen.nl/category/24/magento.html and https://faq.webwinkelfacturen.nl/category/15/e_boekhouden.html.

Would you rather have us do the installation of the integration for you? That is possible. Send an email to webcare@webwinkelfacturen.nl with the request. For an installation, we charge € 39.50 excl. VAT. For installations, we need access to the webshop and the accounting system.

We can perform migrations for invoices that took place in the past. The request procedure and method are described in this faq. For migrations we charge €67.50 excl. VAT per 1000 invoices.