1.Introduction

This is the manual for the integration between Mijnwebwinkel and Jortt.

This integration ensures that orders from the Mijnwebwinkel webshop are processed daily to invoices in Jortt. Because the orders enter the merchant's accounting system directly, it saves time on financial administration.

Please pay special attention to the following
  1. This integration is a financial integration. It is not a logistics integration. It is not suitable for updating customers in Jortt, printing packing slips, or synchronizing products/inventory.
  2. This integration does not replace the work of an accountant. It saves time because you no longer have to retype documents. The accountant is still needed for advice, expertise, and control.
  3. We can integrate with a Jortt package where we can create and read debtors and products. Please take this into account if you are currently using a trial period of Jortt.
  4. Tip: Other customers using this integration found the tips in the FAQ for Mijnwebwinkel and in the FAQ for Jortt.

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Install integration
Installing the integration starts with signing up for a trial period, via our integrations page. After registration, you will receive an email containing an installation URL and login details. With this installation URL, you start the installation of the integration.
The installation is complete when both connection dots are green, and the settings in the Configuration tab have been entered and saved.
There is a trial period of 30 days.
If you want to install another integration, you can do so in the same way. Make sure you are logged out of the integration dashboard and preferably start the new installation in an incognito browser.

Cancel integration
At the end of the trial or subscription period, the integration will not be automatically renewed. You will receive an offer for a one-year subscription or renewal by email at the end of this period. You can confirm the renewal by using the payment link in that email. Do you want to terminate the integration in the meantime? This can be done via the dashboard, tab Profile>>Cancel integration.
Are you switching to another web shop/accounting system and do you want to re-establish a connection? In this faq we explain how to do this.
We advise you to revoke the API key of your Mijnwebwinkel shop when uninstalling the integration.

2.How the integration works

Orders from the Mijnwebwinkel webshop are processed to Jortt invoices. The shipping method is manual and the amounts are incl. VAT. For status and shipping method see the FAQ.

New orders from your webshop are retrieved at least once per hour. Additionally, every night previous orders that have not yet been forwarded to your accounting system are reviewed. If the status of an order has changed so that it may be processed to Jortt, the integration will do so.
Read more How the integration works .... Read less How the integration works ....

Pre-check orders
At the start of processing an order, we perform a number of checks on the Mijnwebwinkel order:
  • It is checked whether the total of the Mijnwebwinkel order is equal to the sum of the amounts in the order lines plus the shipping cost amount.
  • If the order is an ICP order, the VAT number is checked.
  • It is checked whether a corresponding VAT code exists in Jortt for the VAT in each line.
  • It is checked whether the order has not already been processed.

Processing orders
Processing a Mijnwebwinkel order to Jortt takes place in two steps:
  1. It is checked if the customer already exists in Jortt. If not, the customer is created. Matching is based on the email address.
  2. The Jortt invoice is created and processed.

Post-check
After the order has been forwarded and a success message from Jortt has been received, the order is marked as handled. The Mijnwebwinkel order appears at the Reporting tab on the dashboard.

If Jortt returns an error while processing the order, the order appears in the Errors tab on the dashboard. Via the yellow button More info more information about the problem can be found. Via the red button Report problem can the order with all necessary information easily be submitted to us after you have tried to resolve the problem yourself. If the problem is solved, in some cases the orders can be processed again with the blue Process button.

Data
Information about the data that is processed can be found in the section Day-to-day: To Jortt later in the manual.

3.Required: Mijnwebwinkel key

You set up the connection with MijnWebWinkel using a key. You create this key in your webshop administration environment via Settings > API > Add Token. Please note: When selecting the partner in the dropdown menu, you must choose webwinkelfacten and not the name of your accounting software!

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You can find the key itself under the API overview. If you click on Show token, the key will appear. Copy this into the login screen for the connection.

With this key, the integration can read data from your webshop without you having to provide your username and password. Therefore, you run no risk of unauthorized persons logging into your account.

4.Installation

After installation, check using this FAQ, whether the integration works.

Installing the integration starts with signing up for a trial period, via our integrations page. After registering, you'll receive an email with an installation URL and login details. Use this installation URL to start the integration installation.

Activating the integration consists of three steps:
1. Establishing the connection with the Mijnwebwinkel webshop. Through this step, you authorize the integration to read the data from your webshop.
2. Establishing the connection with Jortt. This authorizes the integration to write transactions to your Jortt administration and read information.
3. Configuring additional data, such as the VAT settings.

Read more Installation .... Read less Installation ....

Before the integration can be used, the terms and conditions must first be accepted. The terms and conditions are based on the general ICT Terms and Conditions (industry organization) and the general GDPR guidelines. We also need a name, email address, and the country of the webshop.

Authentication Mijnwebwinkel webshop:
Authentication with your Mijnwebwinkel webshop is done via the API key you created in a previous section. Click the red Connect button next to Mijnwebwinkel and enter the API key in the popup window. If the connection is correctly established, the indicator will turn green. If the connection is not established, check whether the API key for the correct provider - being Webwinkelfacturen - was created in the previous section.

Jortt connection
The authentication with Jortt runs via OAuth. Make sure you are logged out of Jortt before starting the connection. Now click the red Connect button. A login screen for your Jortt account will automatically appear. If you log in, you will be presented with a screen asking if you allow the connection. If you confirm this, the connection with Jortt will be established.

If you want to re-establish the connection at a later time, you can do so by clicking the Connect button.

Invoice layout
You can provide a trade name with an invoice. Based on this trade name, Jortt attaches the correct template to the invoice.

Configure VAT rates and general ledger accounts
When configuring the VAT rates and general ledger accounts, a link is created between the VAT rates in webshop and the VAT codes and revenue accounts in Jortt. You can always make changes by clicking the blue 'Edit' button and selecting an option from the drop-down menus. NB: ledger numbers are shown in the image below. This is for illustration purposes only. For Jortt integrations, a name is shown here.

By default, all EU countries are shown in the list. You only need to configure the countries you sell to, and - if applicable - ICP and International.
The integration shows the standard VAT rates for Europe. You can adjust the VAT percentage with which you sell - left column. For example: By default, sales to Germany are set to 21%, but if you sell in the webshop with 19%, you can adjust that in the left column. Intra-Community (ICP) and international deliveries
The Intra-Community supplies / ICP option is intended for business-to-business deliveries within the EU. These sales are invoiced with 0% VAT. A VAT number from the customer is required. The International option applies to deliveries outside the EU. For these sales, the integration expects 0% VAT; otherwise, the sales cannot be processed. Separate VAT codes and general ledger accounts can be configured for both ICP and international deliveries.

Once the VAT settings have been configured and saved, you will always see the selected VAT rates. If you want to start over, you can use the grey 'Remove VAT settings' button. Your current settings will then be deleted and you can begin again.

Configure payment methods
You can create a link here between the payment methods in the webshop and a fixed debtor in your Jortt administration. Orders with a payment method from the list will then always be posted to this debtor. In that case, no new debtors will be created.
Note: It is not possible to set fixed debtors for ICP orders. For an ICP order, a valid VAT number must be transmitted. Therefore, a debtor will always be created in Jortt for an ICP order.

5.Day-to-day: From Mijnwebwinkel

In this section, we show how we retrieve the orders from the webshop.

Processing schedule: New orders from your webshop are retrieved at least once per hour. Additionally, every night previous orders are reviewed that have not yet been forwarded to Jortt. The integration goes back a maximum of 60 days in time to update orders. The reason is that the integration is allowed a maximum of 60 requests per hour.

Once an order has been processed, it cannot be processed again. Any order changed in the webshop after it has been processed will not be updated in Jortt.

Status processing: For each order, the status of the order is reviewed. Orders with the status:
- Paid
- Shipped
- Paid and shipped
are processed to Jortt.

It is possible to have orders processed to the accounting system for other statuses. You can easily set this in the Configuration tab of the dashboard.

VAT numbers: For business orders within the EU, outside the Netherlands, a VAT number is mandatory. The integration checks for this and also verifies the correctness of the VAT number. In Mijnwebwinkel orders, the VAT number is located in the billing address of the order's debtor.


Field-level specification orders
Specification Mijnwebwinkel order. +-
Below is an elaboration at field level when retrieving orders. The general values in the order and the order rules are discussed, the shipping costs and the debtor details.
Name field Values from Mijnwebwinkel order
Order-identifier [number]
Order number [number]
Invoice number [number]
Date [date]
Order date [date_created]
Status order [status]
Payment status With status 2, 3 and 5, the payment status becomes paid
Payment method [payment][gateway_name] or [payment][0][gateway_name]
Order total incl. VAT and discounts [total_price]
Total VAT order [price][tax][amount] or - if [price][tax] consists of multiple lines, the sum of the [amount] fields of the [price][tax] lines
Order total incl VAT [price][total]
Order total excl VAT Order total incl VAT minus Total VAT order
Delivery country The delivery country will be the [shipping][country] field if it is filled in. Otherwise, the [billing][country] field will be used.
ICP indication The integration determines as follows whether it concerns an ICP order:
  • If the merchant has configured a margin, it is never an ICP order
  • If the field [total_tax] has value 0
  • And the delivery country is not the same as the country of the Mijnwebwinkel webshop
  • And the delivery country is an EU country
  • Then it is an ICP delivery, otherwise it is not an ICP delivery
International indication The integration determines as follows whether it concerns an international order:
  • If the merchant has configured a margin, it is never an international order
  • If the field [total_tax] has value 0
  • And the delivery country is not the same as the country of the Mijnwebwinkel webshop
  • And the delivery country is not an EU country
  • Then it is an international delivery outside the EU, otherwise it is not an international delivery outside the EU
Specification Mijnwebwinkel order lines. +-
To read the order lines, the integration takes the field [orderlines]. In Mijnwebwinkel, order lines have different types. These are indicated by the field [type]. For the order lines, this concerns type article or type custom.
Name field Values from Mijnwebwinkel order line
Productid [articles][0][id]
Amount [quantity]. Please note, if the quantity is 0, the line is skipped.
SKU [articles][0][sku] if it is filled. If not, the product is retrieved from Mijnwebwinkel and the SKU is determined based on that.
Description [description]
VAT percentage [price][rate], if smaller than 1, the VAT percentage is multiplied by 100.
Line amount excl VAT Amount in the field [price][amount]
Line amount incl VAT Amount in the field [price][amount_including_tax]
Unit amounts Divide the line item amounts by the amount
VAT code and accounts Jortt These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order.
Specification Mijnwebwinkel shipping costs. +-
To read the order lines, the integration takes the field [orderlines]. In Mijnwebwinkel, order lines have different types. These are indicated by the field [type]. For the lines with shipping costs, this concerns type shipping. An order can have multiple shipping cost lines. Often with different VAT percentages.
Name field Values from Mijnwebwinkel shipping costs-line
Amount 1
Description [description]
VAT percentage [price][rate], if smaller than 1, the VAT percentage is multiplied by 100.
Line amount excl VAT Amount in the field [price][amount]
Line amount incl VAT Amount in field [price][amount] multiplied by the VAT percentage
Unit amounts Divide the line item amounts by the amount
VAT code and accounts Jortt These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order.
Specification Mijnwebwinkel payment costs. +-
To read the order lines, the integration takes the field [orderlines]. In Mijnwebwinkel, order lines have different types. These are indicated by the field [type]. For the lines with payment costs, this concerns type payment. An order can have multiple payment cost lines. Often with different VAT percentages.
Name field Values from Mijnwebwinkel payment cost line
Amount 1
Description [description]
VAT percentage [price][rate], if smaller than 1, the VAT percentage is multiplied by 100.
Line amount excl VAT Amount in the field [price][amount]
Line amount incl VAT Amount in field [price][amount] multiplied by the VAT percentage
Unit amounts Divide the line item amounts by the amount
VAT code and accounts Jortt These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order.
Specification Mijnwebwinkel discount. +-
To read the order lines, the integration takes the field [orderlines]. In Mijnwebwinkel, order lines have different types. These are indicated by the field [type]. For the lines with payment costs, this concerns type discount. An order can have multiple discount lines. Often with different VAT percentages.
Name field Values from Mijnwebwinkel discountline
Amount 1
Description [description]
VAT percentage [price][rate], if smaller than 1, the VAT percentage is multiplied by 100.
Line amount excl VAT Amount in the field [price][amount]
Line amount incl VAT Amount in field [price][amount] multiplied by the VAT percentage
Unit amounts Divide the line item amounts by the amount
VAT code and accounts Jortt These are determined based on the settings, the VAT percentage and the delivery country. It also takes into account whether it is an ICP or international order.
Specification Mijnwebwinkel customer details +-
Name field Values from Mijnwebwinkel customer
Customer Name fields
  • First name - [name], part before the first space
  • Last name - [last_name], part after the first space
  • Company name - [company]
  • Email - [email]
  • Phone nr - [phone]
  • VAT number - [taxnumber]
The billing address is in field[address][invoice] and the shipping address in field [address][delivery]. The content of these fields is always the same, so we do not describe them separately.
Address Address-fields
  • Address line 1 - [street] [number]
  • Zipcode - [zipcode]
  • City - [city]
  • Iso-countryode - [country_code]
  • Country - [country]

6.Day-to-day: To Jortt

Create transactions
The orders from Mijnwebwinkel are imported into Jortt as invoices.

Invoice status
The Jortt invoice has two types of status indicators.
  • Payment status: This is managed via the field payment_method. This field can have the values already_paid (if the sale is paid), pay_later (otherwise) or direct_debet. You can request this via webcare@webwinkelfacturen.nl stating the license key. We will then adjust this in your contract settings. You can always process the status already_paid or specifically always the status pay_later. It is even possible for Jortt plus users who have a Mollie integration to set the payment status to direct_debit.
  • Shipping status: This is managed via the field send_method. The default value is self. The invoice is then not sent to the customer and receives status open. We can also process the invoice as draft process. In that case, we add a contract setting blocksend to it. With that extra setting, the field send_method is not included in the Jortt invoice. It is also possible to set the value of send_method to email. The Jortt invoice will then always be sent to the customer via email.

Create debtors
1. When processing individual orders
When processing customer information, it is first checked whether the customer has been processed before. If so, this Jortt debtor is used as the debtor for the Jortt transaction. If the customer is not yet known, they are added to Jortt. Matching is based on email address.
Please note: The integration only creates debtors. The integration does not modify debtors.

2. When processing daily invoice
To create the Jortt invoice, a Jortt debtor is required. Please contact webcare@webwinkelfacturen.nl to provide the email address for the invoice. We will then ensure it is set up.

Automatically sending invoices
The integration creates the invoice in Jortt. The invoice will not be sent automatically from Jortt. We can adjust this so that the invoice is sent automatically. Please contact us via webcare@webwinkelfacturen.nl if you would like to make use of this.


Field-level specification Jortt

Field-level specification of the Jortt invoice. +-
Jortt factuur
Name Example Note
customer_id f7fb9873-89gv-3vhd-7hg7-89f0e877c78k Customer-id from Jortt.
invoice_date 2023-02-27 order date
net_amounts 1
send_method self (manual) Can be set to email or left empty on request. If the sendmethod is empty, the invoice receives status draft in Jortt.
reference 2020 order number
payment_method already_paid pay_later or already_paid, depending on the payment status in the webshop.
This can be set to alwayspaid or the Mollie payment link on request.
tradename_id 5h064j87-2k56-7689-g9n7-8gh4skn90284 Invoice template
line_items
description Premium Customerservice Description
units 1 quantity
amount_per_unit 89 Unit price
value 89
currency EUR Valuta
vat 0 VAT
ledger_account_id 9fd87hy0-8h5n-5g5v-3k72-0939h98k67k2 Category - as set on the dashboard.
Field-level specification of the Jortt customer. +-
Name Example Note
is_private false Default false, if customer_name is missing then true.
customer_name [firstname][lastname] If [firstname][lastname] is not provided, NN will be entered.
Street [address]
zipcode [zipcode]
city [city]
Country code [Isocountry]
first_name [firstname]
last_name [lastname]
[phonenumber] [telnr]
email [email]
VATnumber [vatnr] Is provided if the field is not empty.

7.Support

We believe it is important that you as online retailer have direct access to information about the integration whenever you want. That is why every customer has a personal dashboard.
Read more Support .... Read less Support ....

Persoonlijk

Explanation tabs dashboard

On the Dashboard >> Report you can see which orders from your Mijnwebwinkel webshop, and when, have been transferred to Jortt.

At Dashboard >> Errors you can see which orders have not been processed. Via the blue Process button you can (re)submit the order. Via the red Report problem button you can create a ticket with us.

At Dashboard >> Open the orders are listed that have not yet been processed because they do not yet have the correct status in the webshop. Every night jobs run to review the status again and still process the order.

At Dashboard >> Configuration the settings of your integration are listed. You can adjust the settings there.

At Dashboard >> Profile invoices are available for download. You can also specify an additional email address here for sending emails and stop the integration.

What if orders are missing in Jortt

If orders are missing in Jortt we recommend following the steps below:
  1. Log in to the dashboard: https://uwkoppeling.webwinkelfacturen.nl. The username and password are included in the registration email.
  2. Go to the Errors tab and check if order is there. You may need to adjust the search period if the order is from a previous month. If you find order in this overview:
    1. Check the error code and verify whether you can resolve it yourself.
    2. If yes resolve the issue and click the blue Process button to resubmit the order.
    3. If not use the red Report problem button to create a ticket with us.
    4. Note if there are multiple errors, please create only 1 or 2 tickets. We will automatically see the other issues.
  3. Go to the Report tab and see if order is listed there. If so, you'll often see an identifier for Jortt (in the purple section of the overview) that you can use to search for order.
  4. Go to the Open tab and check if order is there.
  5. If you cannot resolve the issue, you can always create a ticket via the green Ask us button.

You can send any other questions or comments to webcare@webwinkelfacturen.nl. For a quick response, please always include the license key and as much information as possible. If you encounter any problems during installation, please let us know where you're experiencing the issue. And if there's an error message, please include that as well. If you think orders is missing, please provide the number and date. This way, we can perform a more targeted search and tell you what's wrong.

We have an extensive FAQ-section on the website. Pay particular attention to these sections: https://faq.webwinkelfacturen.nl/category/25/mijnwebwinkel.html and https://faq.webwinkelfacturen.nl/category/50/jortt.html.

Would you rather have us do the installation of the integration for you? That is possible. Send an email to webcare@webwinkelfacturen.nl with the request. For an installation, we charge € 39.50 excl. VAT. For installations, we need access to the webshop and the accounting system.

We can perform migrations for orders that took place in the past. The request procedure and method are described in this faq. For migrations we charge €67.50 excl. VAT per 1000 orders.